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Cannot login as admin

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Cannot login as admin

10 years 10 months ago
#53018
Hi everyone

I am supposedly the admin for the Richmond Spotlight club in BC. That is, would be, except for the fact that I cannot access my account.

I noticed there is no "log in" option right from the home site, so it took a big of digging to get to it. Now I cannot log in because FTH2 does not recognize any of the e-mail addresses I tried ... I can't locate the username, the password, or any of that good stuff. Great start, I know .....

Anyone have any clues about how to proceed ?

I'd be happy if someone could PM me with/for details.

Thanks a lot !
Spotlight #3314718
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Re: Cannot login as admin

10 years 10 months ago
#53020
You may find the following docs useful:

support.toastmastersclubs.org/doc/item/access-new-website

The admin is listed as Andreea with a gmail address. If that's not correct, then see support.toastmastersclubs.org/doc/item/w...-no-longer-available
Clubs #1137486 (D72) & #777940 (D61)
FTH Field Officer, District 72, (NZ)
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Re: Cannot login as admin

10 years 10 months ago
#53060
Thanks for your help, Jane.

The site admin info is correct, although I cannot log in.

I only have "Main Menu", followed by "Support and Development", "Testimonials", and "The Toastmasters Podcast", so I'm not sure where the actual login would be.

I have a snapshot but the "Add File" button is blocked, so unfortunately I cannot add it for your review at this time.

Thanks in advance for your help.
Andreea
Spotlight #3314718
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Re: Cannot login as admin

10 years 10 months ago
#53061
Now it worked.
Spotlight #3314718
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Re: Cannot login as admin

10 years 10 months ago
#53071
Can you tell us what browser and operating system you are using? It could be something to do with that.
Clubs #1137486 (D72) & #777940 (D61)
FTH Field Officer, District 72, (NZ)
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Re: Cannot login as admin

10 years 10 months ago
#53075
The screenshot you have provided is from the FreeToastHost welcome page www.toastmastersclubs.org/welcome/

Your club website is here: 3314718.toastmastersclubs.org
FreeToastHost Ambassador
VPE & Webmaster HOT Toastmasters 2026-2027 hot.toastmastersclubs.org/
VPE & Webmaster Redlands Toastmasters 2026-2027 redlands.toastmastersclubs.org/
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