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Trouble Uploading Picture

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9 years 9 months ago - 9 years 9 months ago #53646 by Addie Kolb
I'm trying to upload a picture on our page. I go to Edit This Page, click on the picture icon, Upload tab, choose my file, and click on Send it to the Server. I get a message back saying the image was uploaded to the server and I can access it under Image Info and Browse Server. When I go out there, the image is not there. I tried it a few times. I also tried to just copy and paste the image but that did not work. I have successfully used the upload process in the past. I tried this on Google Chrome and Internet Explorer with no luck. Please advise.

Thank you.

Addie Kolb
WINning Communicators #2615720

Addie Kolb
WINning Communicators - 2615720
Last edit: 9 years 9 months ago by Addie Kolb.
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9 years 9 months ago - 9 years 9 months ago #53647 by SteveTheTechie
What is the file name? I will take a look on the server.

Copy and paste will not work if you are copying a file from the desktop or the file manager. It should work if copying from elsewhere.

Drag and drop should always work.
Last edit: 9 years 9 months ago by SteveTheTechie.
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9 years 9 months ago #53648 by Addie Kolb
The file name is TM Flag. It is a JPEG file.

Addie Kolb
WINning Communicators - 2615720
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9 years 9 months ago - 9 years 9 months ago #53649 by SteveTheTechie
Ok, the issue is that you had a jpeg file extension instead of a jpg file extension.

While jpg will always work, the support for jpeg file extension is still a bit inconsistent in the system. If uncertain, always rename image files from jpeg extension to jpg extension.

As a result of this thread, I added support for the jpeg extension to the image browser pop-up. So you should be able to fetch the file from the image browser pop-up now.

Can you please confirm that it works as expected now?

Steve
Last edit: 9 years 9 months ago by SteveTheTechie.
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9 years 9 months ago #53650 by Addie Kolb
Yes, I see it now and was able to insert it. Thank you!

Addie Kolb
WINning Communicators - 2615720
The following user(s) said Thank You: SteveTheTechie
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