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Trouble Uploading Picture
- Addie Kolb
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9 years 9 months ago - 9 years 9 months ago #53646
by Addie Kolb
Addie Kolb
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Trouble Uploading Picture was created by Addie Kolb
I'm trying to upload a picture on our page. I go to Edit This Page, click on the picture icon, Upload tab, choose my file, and click on Send it to the Server. I get a message back saying the image was uploaded to the server and I can access it under Image Info and Browse Server. When I go out there, the image is not there. I tried it a few times. I also tried to just copy and paste the image but that did not work. I have successfully used the upload process in the past. I tried this on Google Chrome and Internet Explorer with no luck. Please advise.
Thank you.
Addie Kolb
WINning Communicators #2615720
Thank you.
Addie Kolb
WINning Communicators #2615720
Addie Kolb
WINning Communicators - 2615720
Last edit: 9 years 9 months ago by Addie Kolb.
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- SteveTheTechie
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9 years 9 months ago - 9 years 9 months ago #53647
by SteveTheTechie
Replied by SteveTheTechie on topic Trouble Uploading Picture
What is the file name? I will take a look on the server.
Copy and paste will not work if you are copying a file from the desktop or the file manager. It should work if copying from elsewhere.
Drag and drop should always work.
Copy and paste will not work if you are copying a file from the desktop or the file manager. It should work if copying from elsewhere.
Drag and drop should always work.
Last edit: 9 years 9 months ago by SteveTheTechie.
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9 years 9 months ago #53648
by Addie Kolb
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Replied by Addie Kolb on topic Trouble Uploading Picture
The file name is TM Flag. It is a JPEG file.
Addie Kolb
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9 years 9 months ago - 9 years 9 months ago #53649
by SteveTheTechie
Replied by SteveTheTechie on topic Trouble Uploading Picture
Ok, the issue is that you had a jpeg file extension instead of a jpg file extension.
While jpg will always work, the support for jpeg file extension is still a bit inconsistent in the system. If uncertain, always rename image files from jpeg extension to jpg extension.
As a result of this thread, I added support for the jpeg extension to the image browser pop-up. So you should be able to fetch the file from the image browser pop-up now.
Can you please confirm that it works as expected now?
Steve
While jpg will always work, the support for jpeg file extension is still a bit inconsistent in the system. If uncertain, always rename image files from jpeg extension to jpg extension.
As a result of this thread, I added support for the jpeg extension to the image browser pop-up. So you should be able to fetch the file from the image browser pop-up now.
Can you please confirm that it works as expected now?
Steve
Last edit: 9 years 9 months ago by SteveTheTechie.
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9 years 9 months ago #53650
by Addie Kolb
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Replied by Addie Kolb on topic Trouble Uploading Picture
Yes, I see it now and was able to insert it. Thank you!
Addie Kolb
WINning Communicators - 2615720
The following user(s) said Thank You: SteveTheTechie
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