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New Member is not receiving authentication e-mail

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New Member is not receiving authentication e-mail

10 years 1 month ago
#55105
Hi,

We have tried to get a new member set up so she can select a role on our agenda. However, she does not receive the e-mail with password. She has checked her SPAM and deleted cookies. We have tried a different e-mail addresses, but nothing seems to help. Do you have any suggestions?

Thanks,

Linda Bounds
Linda Bounds
President
Bank of America Texas Talkers
Club 8941 - Area 52 - District 50
boatexastalkers.toastmastersclubs.org/
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Re: New Member is not receiving authentication e-mail

10 years 1 month ago
#55106
Bounds wrote: Hi,

We have tried to get a new member set up so she can select a role on our agenda. However, she does not receive the e-mail with password. She has checked her SPAM and deleted cookies. We have tried a different e-mail addresses, but nothing seems to help. Do you have any suggestions?

Thanks,

Linda Bounds

Hello Linda;

Please place your club number and name in your signature like mine, so that we are better able to assist you. To do that, click [CLICK HERE] in my signature and that will take you to your profile page, where you can add your photo and any and all other information.

Thank you!
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Re: New Member is not receiving authentication e-mail

10 years 1 month ago
#55107
Hi Linda,

I think I updated my signature. Please let me know if this will work.

Thanks
Linda Bounds
President
Bank of America Texas Talkers
Club 8941 - Area 52 - District 50
boatexastalkers.toastmastersclubs.org/
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Re: New Member is not receiving authentication e-mail

10 years 1 month ago
#55108
Now, what is the new members name? Did you know you need to manually enter new members into the site?
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Re: New Member is not receiving authentication e-mail

10 years 1 month ago
#55109
Her name is Patricia Lu. When you type in her name, her name populates, but when she clicks on the authenticate/login, she does not receive the e-mail. Is there something else we need to do?

Thanks,
Linda Bounds
President
Bank of America Texas Talkers
Club 8941 - Area 52 - District 50
boatexastalkers.toastmastersclubs.org/
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Re: New Member is not receiving authentication e-mail

10 years 1 month ago
#55110
Patrica needs to check her spam box or talk to her IT department the emails are being accepted by the bank email server. Give her this message to give to her IT department

Feb 2 21:26:27 toastmastersclubs sendmail[25599]: u12LQQr7025595: to=<patricia.lu@bankofamerica.com>, ctladdr= (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=120844, relay=mxb-0000ec05.gslb.pphosted.com. [208.86.201.225], dsn=2.0.0, stat=Sent (20u02xupk4-1 Message accepted for delivery)
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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