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Contact Us menu is always failed to send an email

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9 years 4 months ago #55863 by yongho.ommoks
Hello
As title, "Contact Us" menu is always failed to send an email.

I tested it using Chrome, Safari in Mac Yosemite.
And someone tested it using IE in Windows.

Club Number : 1593835
Site : 1593835.toastmastersclubs.org/

Thanks

Club Number : 1593835
Club Address : 1593835.toastmastersclubs.org/
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9 years 4 months ago #55865 by Pam
What happens when you remove the star symbols from the Contact Us Greeting? I suspect it might have something to do with using non-standard characters.

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9 years 4 months ago #55866 by Pam
The error message indicates that the sender is not entering his/her name. Please try again and make sure the name is entered

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9 years 4 months ago #55867 by yongho.ommoks
Replied by yongho.ommoks on topic Contact Us menu is always failed to send an email
I am very sure the name is entered. And if I do not enter the name, email form shows error when I click the "Submit" button

Could you please visit our site and try it?

Club Number : 1593835
Club Address : 1593835.toastmastersclubs.org/
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9 years 4 months ago #55868 by Pam
Works for me. Try reloading from server at the very bottom of your page

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9 years 4 months ago #55869 by yongho.ommoks
Replied by yongho.ommoks on topic Contact Us menu is always failed to send an email
But the email was not sent to me.
And in your screenshot, if you click "submit" again, then you can see error message that I attached.

Club Number : 1593835
Club Address : 1593835.toastmastersclubs.org/
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