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How Do I Change the "on behalf of" Name in E-mails from My Club's Website

  • divaofdialog
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9 years 4 months ago #55885 by divaofdialog
We're copying and pasting that e-mail address using our e-mail providers (i.e. Hotmail, Gmail, Yahoo). Me, personally, yes, I'm using Hotmail.
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9 years 4 months ago - 9 years 4 months ago #55886 by SteveTheTechie
Okey dokie... that is what I needed to understand. Thank you! :)

There is an email name caching issue that people sometimes run into with some email providers (e.g., gmail), but I do not think that is the issue here, so I will probably need to do a bit more digging.

Can you give me a specific email (to/from, date, time, subject) with the issue that I can hunt down in our logs to do some further digging?

Sorry for all the back and forth, but as I noted, email can be a bit tricky.
Last edit: 9 years 4 months ago by SteveTheTechie.
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  • divaofdialog
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9 years 4 months ago #55887 by divaofdialog
Search for the e-mail "Hot off the Press: WAO Newsletter March 2016" sent on March 17, 2016. It was sent by Tammy Brewington to members-771880@toastmastersclubs.org. However, it shows up in my inbox as sent from Toastmasters Club 771880 on behalf of Valerie Lyons.

Thanks for looking into this.
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9 years 4 months ago #55890 by SteveTheTechie
Ok... give me a day or two to look into this. I am a TM, district officer, and volunteer, have a day job. ;)
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9 years 4 months ago - 9 years 4 months ago #55909 by SteveTheTechie
I am having a little trouble figuring this one out... :?

Can you please send a test email to your members list, but put the following at the very beginning of the subject line? {{savelog,savein,saveout,nosend,trace}}

Nothing should actually be sent, but put a note in the email just in case something slips by.

This should trace the email logic and provide some diagnostic files for me to review. Just let me know when you have done that.
Last edit: 9 years 4 months ago by SteveTheTechie.
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  • divaofdialog
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9 years 4 months ago #55915 by divaofdialog
It's been sent.
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