~~~~~~~~~~~~ IMPORTANT INFORMATION -- Please read! ~~~~~~~~~~~~

1. The "search..." box above searches the Docs & Forum Posts. The "Search" tab above just searches the Forum Posts. :side:
Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!" ;)
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the strikethrough member information. Click Here to View the Post
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
6. Please abide by the Terms of Use . We are volunteers contributing our spare time. We are happy to assist you, so long as you are respectful and courteous.
7. We are always looking for new FreeToastHost Ambassadors to join our team and support fellow Toastmasters in their use of the FreeToastHost website system. If you are familiar with the system and have some interest, send a Send Us a Private Message.

Administrator Getting Kicked out of Website

  • pmcdade
  • Topic Author
  • Offline
  • New Member
  • New Member
More
9 years 3 months ago #56211 by pmcdade
I have been the site administrator for my club #2028 for years. Last week, one of our members tried to upload a picture to the site, and I do not know if any of his actions contributed to this problem. However, long story short - when one logs in and proceeds to take a first step on the Admin Programs box, they get logged out automatically. This happened twice this morning. I was going to change some of our members from "members" to "former members," but when I clicked that page I got this message:

***DATA TRANSFER ERROR***
JavaScript Function = AJAXLoader[WhichVar = All Membership] Status = Data transfer FAILED
>>>YOU ARE NO LONGER LOGGED IN. PLEASE LOG IN AGAIN<<<
Please notify us about this at support.toastmastersclubs.org .

So, I'm merely doing what the message told me. I need your help for this issue to be resolved. I have not encountered this at any time in the past and obviously our site will be out of commission until this is changed.

Thanks,

Phil McDade
The topic has been locked.
More
9 years 3 months ago #56212 by Brian
Please click the reload link at the bottom of your site and try it again.
The topic has been locked.
More
9 years 3 months ago #56213 by Jane Atkinson
Replied by Jane Atkinson on topic Administrator Getting Kicked out of Website
It sounds to me like cookie settings may be the culprit. Please see support.toastmastersclubs.org/doc/item/cookie-settings for further details.

Secretary, EY Toastmasters club 1137486, District 112
Auckland, NZ
The topic has been locked.
More
9 years 3 months ago #56214 by SteveTheTechie
Replied by SteveTheTechie on topic Administrator Getting Kicked out of Website
It is the bad photo ref that is killing the login. The photo src is referencing the authentication code via index.cgi :sick:

It kills the login as soon as the page is displayed. If you login as admin, then do a page refresh, you will see what I mean.

No matter what page you start with before doing admin login, it always goes to home, which kills the login via the image src.

We don't have a photo stripper, so this is going to be interesting to fix... May need a db call to kill the bad photo ref.
The following user(s) said Thank You: Jane Atkinson
The topic has been locked.
More
9 years 3 months ago #56215 by SteveTheTechie
Replied by SteveTheTechie on topic Administrator Getting Kicked out of Website
Ok I have figured out how to fix this. :)
The topic has been locked.
More
9 years 3 months ago - 9 years 3 months ago #56216 by SteveTheTechie
Replied by SteveTheTechie on topic Administrator Getting Kicked out of Website
Ok, all good now. I had to save the home page contents, kill the home page, then restore it without the bad photo stuff. It was killing the login.

Next in line, please!!! :lol: :silly:
Last edit: 9 years 3 months ago by SteveTheTechie.
The topic has been locked.
Moderators: Pamjliumarc33NotLiabledeedubbleyooNSB
Time to create page: 0.102 seconds