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Admin console - membership management problem

  • mariannakind
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9 years 3 months ago - 9 years 3 months ago #56371 by mariannakind
Admin console - membership management problem was created by mariannakind
We have a new member Jeffrey, who has been added recently. Nobody at our club has been using an email with the name. However when I try to add his email address the page shows an error stating the email address is used by another member. Please advice.

Regards,

Marianna Kind
Comcast HQ Toastmasters International Club
1989281
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Last edit: 9 years 3 months ago by mariannakind.
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  • LindaMann
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9 years 3 months ago #56372 by LindaMann
Replied by LindaMann on topic Admin console - membership management problem
So that we may look further into this, please always input your club name and number in your signature. You can do that by clicking in my email [CLICK HERE]
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9 years 3 months ago #56373 by SteveTheTechie
Replied by SteveTheTechie on topic Admin console - membership management problem
He is already on your club's guest list. That is the issue--you have him entered twice, on different lists. I admit that the error message does not tell you that, but I am not sure how the code could tell that it is the same person on a different contact list. (Maybe via name comparison, but names are sometimes entered differently, also.)
The following user(s) said Thank You: LindaMann
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