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New and old members unable to access web page

  • IntegrityForce
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New and old members unable to access web page

10 years 1 month ago
#57030
We have several new members and even a few older ones unable to access our club website for Speaking Up #3816. How can I help them?
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Re: New and old members unable to access web page

10 years 1 month ago
#57031
What is the problem? You will need to be more specific.

First names, Browser, issue, per member with a problem.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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Re: New and old members unable to access web page

10 years 1 month ago
#57032
The existing members are getting an error message when trying to access the website and the new members are unable to creat their log-in info for the website. They keep getting an error message. Is there not somewhere on the page where I, as administrator, can inpur their email addresses to the page so that the have access? I couldn't find anything.
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Re: New and old members unable to access web page

10 years 1 month ago
#57033
Sounds like you are a new admin.

You really need to read the documentation on this isite it will answer all your questions.

support.toastmastersclubs.org/doc
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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Re: New and old members unable to access web page

10 years 1 month ago
#57034
Thanks, Brian. That is helpful
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