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Custom Page Not Available

  • la@lawrenceandre.com
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Custom Page Not Available

9 years 7 months ago
#57999
We have a custom page on our website called upcoming_roles.html. Whenever we try to go to it this morning, the site takes us back to the main home page. We've had members report this problem before. Any idea what is happening? My guess is that it will fix itself, but this is a page we use a lot and it causes our members grief when it is unavailable.
Club 1928
Earlybird Toastmasters
Overland Park, KS
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  • SteveTheTechie
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Re: Custom Page Not Available

9 years 7 months ago
#58000
You have not given us your club number...
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Re: Custom Page Not Available

9 years 7 months ago
#58002
Oops...sorry about that oversight. We are club 1928...Earlybird Toastmasters in Overland Park, KS.
Club 1928
Earlybird Toastmasters
Overland Park, KS
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Re: Custom Page Not Available

9 years 7 months ago
#58003
My gut tells me it has something to do with how the website recognizes if the user is logged in or not because these are member-only pages. I'm not sure how the site it built, but maybe there is a problem with a cookie or cache?
Club 1928
Earlybird Toastmasters
Overland Park, KS
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Re: Custom Page Not Available

9 years 7 months ago - 9 years 7 months ago
#58004
Your log-in is good for 24 hours of use only--your login cookie will expire after 24 hrs unless the system renews it as you use the system. (This is by design, as keeping everyone logged in all the time has the effect of increasing the amount of information being sent from server which can degrade overall system performance.)

So, if you try to access the page after 24 hours of non-use, you will get directed to the home page.

It has been suggested to show a log-in pop-up in this case (24 hrs of non-use), and that is something I may well implement in the future as a way to lessen any confusion.
Last edit: 9 years 7 months ago by SteveTheTechie.
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Re: Custom Page Not Available

9 years 7 months ago
#58007
All that makes sense. In the case of my problem, this is happening immediately after login. It's not after a period of inactivity. The button on the left-hand side still shows the member's name, but the link just goes back to the homepage instead of the custom page. The behavior is not consistent between browsers, devices, etc. Something strange (and probably difficult to track down) is happening.
Club 1928
Earlybird Toastmasters
Overland Park, KS
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