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Custom Page Not Available

  • SteveTheTechie
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Re: Custom Page Not Available

9 years 6 months ago
#58442
Since you cannot seem to provide me any additional useful information in this forum to look into this, I am going to turn away from this thread...

Hopefully, someone else can better work with you to help resolve your issue...
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  • la@lawrenceandre.com
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Re: Custom Page Not Available

9 years 6 months ago
#58444
I'm sorry if I offended you in any way. My only intent was to help you.

What else do you need from me? I'll do whatever I can to provide this. I greatly appreciate your support and this issue is critically impacting the ability of our club to organize our weekly meetings.

As I mentioned in my previous response, here is what I am doing when I get the error:

Step 1: Log into the club website.
Step 2: Click on the Upcoming Roles link from the menu.

I expect this to bring up the custom page that we have created. What I am seeing is the home page.
Club 1928
Earlybird Toastmasters
Overland Park, KS
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Re: Custom Page Not Available

9 years 6 months ago - 9 years 6 months ago
#58446
Not offended... I am just not getting anywhere helpful.

I have used the information that you have provided and not seeing the same results.

The only think I can think of is that your cookies are not set up correctly. There is a doc for that.
support.toastmastersclubs.org/doc/item/cookie-settings
Last edit: 9 years 6 months ago by SteveTheTechie.
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  • la@lawrenceandre.com
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Re: Custom Page Not Available

9 years 6 months ago
#58448
I have reviewed the cookies doc. That doesn't appear to be the problem.

I've had multiple members experience this issue, so I'm confident it has nothing to do with a single user or computer. I have deleted the custom page and created a new page. I have seen the page load and then "break". I have seen the same page work on some computers and not others.

What is the next step to troubleshoot?
Club 1928
Earlybird Toastmasters
Overland Park, KS
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  • Brian
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Re: Custom Page Not Available

9 years 6 months ago
#58453
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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  • la@lawrenceandre.com
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Re: Custom Page Not Available

9 years 6 months ago
#58454
1) Yes. www.earlybirdtoastmasterskc.org/UpcomingRoles.html

2) Logging into www.earlybirdtoastmasterskc.org and getting the problem. I just tested 1928.toastmastersclubs.org, and the page loads correctly.

Seems like maybe we had a breakthrough! Somehow the problem is introduced by the URL alias? Hmmm...what next?
Club 1928
Earlybird Toastmasters
Overland Park, KS
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