Important: when posting, please provide your Club Number at a minimum, and as many details as possible.
For further info, please read This page before posting.

New member having issues logging in

  • Rajita Shrestha
  • Rajita Shrestha's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 1
  • Thanks: 0

New member having issues logging in

9 years 5 months ago
#58781
Hello,

A new member has been added to our website. He created a password, however, when he logs in he gets the Create Password dialogue box. He then selects the Set Password box and gets an email stating that he has to access a link to login. When he clicks the link he is then logged in.

He gets the Create Password dialogue box every time he tries to login. He has cookies enabled.

Our club is 7818 and our website is: seamasters.toastmastersclubs.org/

The members name is: Brian Burski

Thanks for any help.

Rajita Shrestha
The topic has been locked.
  • LindaMann
  • LindaMann's Avatar
  • New Member
  • New Member
  • Thanks: 0

Re: New member having issues logging in

9 years 5 months ago
#58795
Hello there!

Every time he selects the forgot password link, he will get an email that will automatically log him in. He needs to then immediately create a new password, so that he can log in every time he goes into the website.
The topic has been locked.
  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 11388
  • Thanks: 3729

Re: New member having issues logging in

9 years 5 months ago
#58800
have him check his cookie setting to these docs.
support.toastmastersclubs.org/doc/item/i...orer-cookie-settings
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
The following user(s) said Thank You: LindaMann
The topic has been locked.
Moderators: BrianHeniPamrhtaylor3marc33NotLiableNSBjgavinLcala305peterb323DebbieT
Time to create page: 0.136 seconds