New Member not receiving email to be added to website.

West Kendall Toastmasters Club 8370
Betty Ortiz-Valdes Web Administrator and Club President

I entered new member, email address and phone number to membership management module. I received an email confirming copy of email sent to"Doris DE Brown" pending addition to West Kendall Website. She is not receiving email. Email address have been verified between TI and WK website.

Note: She did received an email from Toastmasters International that she has been set up. I resend using to the OPT-IN Emails. She didn't receive email. I deleted her name and added as new. She is not receiving email to accept to opt-in.
Thank you for your assistance.
Betty Ortiz-Valdes

Verify the email address.... can you send directly to the email address you used from your email?

Did you see any error messages in the admin console when you resent?

As suggested, I email the new member the opt-in email but the email says its a copy and the links are omitted. Can you email the new member the email with the links so she can opt-in. Her email address is: elainedian13@outlook.com

Note: email address has been confirmed on both websites.
Thank you!
Betty Ortiz-Valdes, Web Administrator, Club President
West Kendall 8370

Did not see any error messages.

Have your new member refer to:

support.toastmastersclubs.org/doc/item/e...embers-receive-email