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Email addresses not recognised in members section

  • makehits
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Re: Email addresses not recognised in members section

6 years 7 months ago
#73819
Ah! You mentioned text file .... we were using an Excel CSV file. We simply copied and pasted from that ... then made sure there was only one space between each part of each entry.

Let me convert to a text file and see what happens.
If I am not back in five minutes I am abed! 2am here...... Dec
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  • makehits
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Re: Email addresses not recognised in members section

6 years 7 months ago
#73820
Nope ... still the same 'spaces' error ....

Confused what is meant by 'import into the members area, into your clubs members only file area ' ... we don't appear to have that in members' menu bar?

WE have:
Meeting Agendas
Quick Role Sign-Up
Mentor/Protégé Request Form
Club E-mail Addresses
Edit Your Profile
Private Member Directory
Member Downloads
Website Support Docs
Website Support Forums
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  • Brian
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Re: Email addresses not recognised in members section

6 years 7 months ago
#73821
1) a .csv is a text file formatted with comma separated values

2) Member downloads is where you see the files that you upload using the admin console file manager and you flag the file as members only or public.
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  • SteveTheTechie
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Re: Email addresses not recognised in members section

6 years 7 months ago - 6 years 7 months ago
#73822
Ok, so for us to help you, we need to be able to inspect your .csv file containing the data without you risking exposing your members contact information to the general public. (a huge privacy risk)

The general public can see any and all things that you post in these forums, including things you attach to a forum post, so we do *not* want you to attach your csv file to a message here because of the obvious privacy risk.

However, if you can upload the csv file using the File Manager in the admin console of your website, and then set the file as locked (look for the pad lock button), that would make the file available in the Members Only File Download page of your website. We can access that area while it prevents the general public from doing so. Then we can inspect the file for any potential issues that are causing problems.
Last edit: 6 years 7 months ago by SteveTheTechie.
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  • makehits
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Re: Email addresses not recognised in members section

6 years 7 months ago
#73825
Marvellous ... thank you .... I am off to Edenbridge to the first TLI [Toastmasters Leaning Institute] event this minute 11.30am .... will attend to this on my return [6pm].

Many thanks ... Dec [Cluskey] DTM
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Re: Email addresses not recognised in members section

6 years 7 months ago
#73826
Brian
<<<<<<<<<<Member downloads is where you see the files that you upload >>>>>>>>>>>
And I thought I was the one who was Irish!!!!!!!!!!!!! [grin!]

Where I live [South England on the coast] our surrounding hills are called 'The Downs' ... so similar to your upload and download anomaly we say 'I am going UP the DOWNS" ....

Dec [CLuskey] DTM
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