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Email addresses not recognised in members section

  • makehits
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Email addresses not recognised in members section

6 years 7 months ago
#73796
I have just started to flesh out the new site.
In importing the members rosta from TI, I eventually got the sense of what was required in the CSV. However when I tried to save the CSV info I inserted, the error came up ... "either Email or Phone has spaces etc." .... very annoying not getting specific error info... and no numbers on the lines? [I seemed to be one out in my calculations].
I did the delete Email address workaround I saw .... this worked, but now no Email?

Any help gratefully received .....
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  • Pam
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Re: Email addresses not recognised in members section

6 years 7 months ago
#73798
Here is the info on importing members using the quick-add panel: support.toastmastersclubs.org/doc/item/i...asters-international

Error lines are usually highlighted (pale red). Remove spaces or replace with hyphens (probably in phone numbers).
The email addresses should be struck-through. A message will go to each member to approve the addition to the website. I suggest you let them know to expect that and accept.
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Re: Email addresses not recognised in members section

6 years 7 months ago
#73804
Amy thanks .... That is the support info page I followed to the letter! [grin!]
WE cannot see any 'pale red' highlighting. Very small font and lots of red underlining.
I did a trial entering a single name Email and phone, yes it was struck through. And yes, I received a confirmation that email was sent to him.
However, I am still non plussed with using 'quick add' and a CSV list. The error comes up .... no matter what I do [there are no spaces] the error remains when I click 'save'. As I have said, the error goes away when we delete email details.

So I close ... next visit all that I have entered has disappeared.
Has the list simply not been accepted? Also, I have entered one entry manually as I have said above, but I cannot see any way of entering the next entry? Please help ... very frustrated and wasting a lot of time guessing. [we are extremely computer literate]

Dec [Cluskey] DTM
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  • Brian
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Re: Email addresses not recognised in members section

6 years 7 months ago
#73805
we require your club number to investigate any problems.
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Re: Email addresses not recognised in members section

6 years 7 months ago
#73806
941371 ....thanks! Dec [Cluskey] DTM Eastbourne Speakers and Battle Speakers
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Re: Email addresses not recognised in members section

6 years 7 months ago - 6 years 7 months ago
#73817
Please upload the text file you are trying to import into the members area, into your clubs members only file area and let us know the name so we can use your information to import into the clubs membership.
Last edit: 6 years 7 months ago by Brian.
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