Member can't log in

ddefazio: a member not being able to log in is not the same as an admin trying to change a password.
Please provide your club number

Please copy the text of the first part of the link you were given here - up to " toastmastersclubs.org"

desplainestoastmasters:
Please ask your member to read the message before she starts typing anything (that should be the message you reported).
Ask her to describe what happens after she has typed the first part of her email, name or username, and selected her name from the dropdown list that appears, entered her password and clicked "authenticate/login".

Thank you for your response. I am trying to log in as a member, not the admin. Club number 845118

Click on the link below to access your club website as a member. The site will remember you for a day, as long as you are using the same computer/device and do not clear your cookies. If you wish to access from another computer or device, just reauthenticate, or set a custom password by clicking the link below.

< tmitt.toastmastersclubs.org

who is "SHE" a first name would be nice.

David:

Please do the following in this order
1) close your browser
2) open your browser and remove/clear cookies and cache for toastmastersclubs.org
3) click the link in the reset email I just sent you.
4) reset your password
5) log in (you may have to accept the Policies again)

Thank you Brian. Still not working. When I click on the email link or even manually type it in, i get the same authentication error...There was an error with your login -- the Session ID attached to your e-mail (xYVcWU1xDx3hRRPrd4zvXYpPg) was not valid. Please check to make sure the full link from the most recent email was sent when clicked.