~~~ Please read before posting. ~~~

Important: We need your Club Number at a minimum, and as many details as possible.
For further info please read This page before posting.

No one from our club can access our site as site admin

  • Dansbenefitplans
  • Dansbenefitplans's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 4
  • Thanks: 0

No one from our club can access our site as site admin

6 years 4 months ago
#74813
As of a few weeks ago no one from our club is able to access our club website as "site admin". I don't know if the password was reset or there is some other problem. It is likely that whoever's email is listed as site administrator is no longer a member of the club. I can be reached at 856-489-6860 (USA).
The topic has been locked.
  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 10615
  • Thanks: 3569

Re: No one from our club can access our site as site admin

6 years 4 months ago
#74816
FREE Toast Host does not provide phone support.

Use the password reset link on the admin login popup
The topic has been locked.
  • Dansbenefitplans
  • Dansbenefitplans's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 4
  • Thanks: 0

Re: No one from our club can access our site as site admin

6 years 4 months ago
#74817
No one currently a member of our club has access to the e-mail, that the password reset is being sent.
The topic has been locked.
  • Pam
  • Pam's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 3772
  • Thanks: 1039

Re: No one from our club can access our site as site admin

6 years 4 months ago
#74819
Use the "click here to change the site administrator" option. More info on that here:
support.toastmastersclubs.org/doc/item/w...-no-longer-available
FreeToastHost Ambassador
VPE HOT Toastmasters 2025-2026 hot.toastmastersclubs.org/
Webmaster Redlands Toastmasters 2025-2026 redlands.toastmastersclubs.org/
The topic has been locked.
  • Dansbenefitplans
  • Dansbenefitplans's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 4
  • Thanks: 0

Re: No one from our club can access our site as site admin

6 years 4 months ago
#74824
I occurs to me that I may not have been clear. Our club is unable to access "site admin". When I try to reset the password for site admin, an e-mail is sent to an unknown address. No one from our club has access to that e-mail address.

We have been a President' Distinguished club for the last eight years and get 10 - 15 new members every six months. We have been unable to add new members to our local website for the last few months and are starting to get a sizable backlog of new members to add. Please let me know a solution.
The topic has been locked.
  • Dansbenefitplans
  • Dansbenefitplans's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 4
  • Thanks: 0

Re: No one from our club can access our site as site admin

6 years 4 months ago
#74825
I have looked up our club contact information on the TI website. It is a toastmastersclubs.org address. Is there any way to access that address without the password? I am reluctant to change the e-mail to someone's personal e-mail.
The topic has been locked.
Moderators: BrianJane AtkinsonPamrhtaylor3marc33NotLiablejgavinLcala305peterb323
Time to create page: 0.264 seconds