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No one from our club can access our site as site admin

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6 years 3 months ago #74813 by Dansbenefitplans
As of a few weeks ago no one from our club is able to access our club website as "site admin". I don't know if the password was reset or there is some other problem. It is likely that whoever's email is listed as site administrator is no longer a member of the club. I can be reached at 856-489-6860 (USA).
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6 years 3 months ago #74816 by Brian
FREE Toast Host does not provide phone support.

Use the password reset link on the admin login popup
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6 years 3 months ago #74817 by Dansbenefitplans
No one currently a member of our club has access to the e-mail, that the password reset is being sent.
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6 years 3 months ago #74819 by Pam
Use the "click here to change the site administrator" option. More info on that here:
support.toastmastersclubs.org/doc/item/w...-no-longer-available

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VPE HOT Toastmasters 2025-2026 hot.toastmastersclubs.org/
Webmaster Redlands Toastmasters 2025-2026 redlands.toastmastersclubs.org/
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6 years 3 months ago #74824 by Dansbenefitplans
I occurs to me that I may not have been clear. Our club is unable to access "site admin". When I try to reset the password for site admin, an e-mail is sent to an unknown address. No one from our club has access to that e-mail address.

We have been a President' Distinguished club for the last eight years and get 10 - 15 new members every six months. We have been unable to add new members to our local website for the last few months and are starting to get a sizable backlog of new members to add. Please let me know a solution.
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6 years 3 months ago #74825 by Dansbenefitplans
I have looked up our club contact information on the TI website. It is a toastmastersclubs.org address. Is there any way to access that address without the password? I am reluctant to change the e-mail to someone's personal e-mail.
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