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cannot access our club website

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cannot access our club website

6 years 3 months ago
#75025
Hello!

At this time we cannot access our club website which is 3421.toastmastersclubs.org/ (club 3421)
I have tried different browser and saw the same issue. enclosed the screeshot.
Could you help take a look?

Thank you very much for any support that can be offered!

Jun Tian
NIH Toastmaster Club #3421

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Re: cannot access our club website

6 years 3 months ago
#75044
You had bad scripts in your code. I deleted everything and your site now works fine. You will have to reset everything up. Be careful not to put incorrect code in the file, or it will happen again
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Re: cannot access our club website

6 years 3 months ago
#75056
Hi, Linda
Thanks for stepping up to help us.
But as I see, we lost everything in the website including many years of meeting history. This is very unfortunate.

I am sorry if we put any bad script. One possibility is that we tried to display club twitter messages in a panel on the frontpage. That was implemented more than 2 years ago.

Are there any possibility that the previous content can be restored? You can remove any customizations on the frontpage but we are desperate to get the meeting history back. That's many years of prepared speech records for many members.

Thanks a lot,
Jun Tian
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Re: cannot access our club website

6 years 3 months ago
#75057
Sorry we cannot fix content you added to the website.

You are responsible for backing up your content. Please see documentation on how.
support.toastmastersclubs.org/doc/item/backup-your-site

The google cache might have your site cached if you hurry
support.toastmastersclubs.org/doc/item/r...nt-from-google-cache
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Re: cannot access our club website

6 years 3 months ago
#75058
I wonder if freetoasthost upgraded the system and some old contents (one example could possibly be the script to display club twitter) became not compatible.
But after some search, I found out freetoasthost 3 was released in year 2017?
Are there any major change for freetoasthost?

I am still shocked that we lost everything for the website.
nih.toastmastersclubs.org

-Jun Tian
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Re: cannot access our club website

6 years 3 months ago
#75059
1) You did not loose everything, just the home page contents with the illegal content.

2) I repeat

Sorry we cannot fix content you added to the website.

You are responsible for backing up your content. Please see documentation on how.
support.toastmastersclubs.org/doc/item/backup-your-site

The google cache might have your site cached if you hurry
support.toastmastersclubs.org/doc/item/r...nt-from-google-cache
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