Hello. I have one member that is having difficulty with sending e-mails to our club’s e-mail addresses.
We have attempted to use our addresses (i.e. admin@pstoastmasters.org) and the core addresses
(i.e. admin-8591@toastmastersclubs.org).
When she sends attempts to send an e-mail, she receives a message from her e-mail provider saying
that the connection timed out.
I have attempted to adjust the spam criteria and the white list, which helped for a while. However the
issue has now returned.
I’m at a lost for providing additional assistance to the member. I believe it might be an IP issue,
but not sure if it is with FTH or her provider.
The member’s e-mail address is: Karen.Brice@umb.com
Below is an example of what she is receiving:
From: Mail Delivery Subsystem <MAILER-DAEMON@toc-proofpoint.sec.umb.com>
Sent: Thursday, October 31, 2019 8:57 PM
To: Brice, Karen
Subject: Delivery delayed:Testing #1. 10/31 @ 4:48PM
This is an EXTERNAL email. Do not open attachments or click on links unless you have confirmed
the identity of the sender.
**********************************************
** THIS IS A WARNING MESSAGE ONLY **
** YOU DO NOT NEED TO RESEND YOUR MESSAGE **
**********************************************
The original message was received at Thu, 31 Oct 2019 16:48:57 -0500
from toc-proofpoint.sec.umb.com [127.0.0.1]
Transcript of session follows
<admin@pstoastmasters.org>... Deferred: Connection timed out with mail.pstoastmasters.org.
Warning: message still undelivered after 4 hours
Will keep trying until message is 5 days old
I appreciate any assistance on this one.
Thanks,
David Wootan, DTM
Professionally Speaking Toastmasters
pstoastmasters.org/
