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Session times out when resetting password

  • julialbach
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Session times out when resetting password

6 years 3 months ago
#79659
I request the password reset, the email comes, I click on the link, I go to the reset password screen, and type a new password. When I hit save, it tells me that my session has expired. Solutions? Thanks! We are amgennoontalkers.toastmastersclubs.org
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  • Brian
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Re: Session times out when resetting password

6 years 3 months ago
#79660
clear your browser cache and cookies for your FTH site amgennoontalkers.toastmastersclubs.org
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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Re: Session times out when resetting password

6 years 3 months ago
#79661
I cleared cookies, but maybe not cache too. Will try.
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Re: Session times out when resetting password

6 years 3 months ago
#79662
Cleared cache and cookies. No dice.
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Re: Session times out when resetting password

6 years 3 months ago
#79663
What operating system and browser and version are you using?

Please check your e-mail inbox and spam/junk mail folder for your authentication key and instructions.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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Re: Session times out when resetting password

6 years 3 months ago
#79664
Windows 7. Chrome 75.0.3770.100. Also tried in Internet Explorer.
The authentication key shows up in my inbox just fine.
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