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Members cannot access the Agenda

  • Zippmary1
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Members cannot access the Agenda

6 years 1 week ago
#80818
Hi, I have several members who are not able to access the agenda, they have tried multiple computers and multiple browser. I even resent them a opt-in email but they were still not able to get in?

Club number 595443. Members name: Eric Lei Cui cuilei1990@gmail.com and Lisa Qu, lavender.lisa@gmail.com,
and Jonathan Yu, jonyu.tm@gmail.com. The last two members are new to the club, Eric has been a member this past year and never had issues prior?

Can you please provide instructions on how they may access.

Thanks,

Mary Cooney
646-556-5232
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  • Brian
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Re: Members cannot access the Agenda

6 years 1 week ago
#80819
What is the problem they are having?
What is the exact error?

I was able to login as Eric, Lisa, Johnathan without any issues.

Have them check their cookies settings to this doc
support.toastmastersclubs.org/doc/item/cookie-settings
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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  • Zippmary1
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Re: Members cannot access the Agenda

6 years 1 week ago
#80820
Three members have completely blank screens, no matter what browser or computer device they use. They cannot get on the agenda. See attached
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  • SteveTheTechie
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Re: Members cannot access the Agenda

6 years 1 week ago
#80821
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