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New member opt-in link does not work

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4 years 4 months ago #83166 by dan-lodo9839
Hello;
The opt-in emails for two newly added officers have links that don't work. Opt-in email link was successful for other officers, not these two. Attempted with both Chrome and Firefox. The link generated by FTH includes our club's custom domain that was validated and works as a URL. Not sure why you might say the site does not exist.
I have tested sending member email from FTH and it works, so the email settings seem to be ok.
I can repost the opt-in link if you like, or refer to my "jumped" post. Thanks.
Dan Larson, club #9839
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4 years 4 months ago #83170 by Brian
I resent both opt-in emails, I can see them being accepted by gmail

Mar 9 23:42:27 toastmastersclubs sendmail[4870]: 129NgRqs004867: to=<laura.c.burroughs@gmail.com>, ctladdr= (501/502), delay=00:00:00, xdelay=00:00:00, mailer=esmtp, pri=122182, relay=gmail-smtp-in.l.google.com. [74.125.192.27], dsn=2.0.0, stat=Sent (OK 1615333347 im1si8879978qvb.127 - gsmtp)

Mar 9 23:42:27 toastmastersclubs sendmail[4859]: 129NgR0t004856: to=<simurillo202@gmail.com>, ctladdr= (501/502), delay=00:00:00, xdelay=00:00:00, mailer=esmtp, pri=122168, relay=gmail-smtp-in.l.google.com. [74.125.192.27], dsn=2.0.0, stat=Sent (OK 1615333347 n17si8347185qkp.18 - gsmtp)
# Matches=2
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4 years 4 months ago #83181 by dan-lodo9839
Thanks for looking into this, Brian. I just resent the opt-in email to our two new members and rec'd a quick reply from Laura saying she rec'd the email but the opt-in link still doesn't work. She forwarded a copy of the email and the link does not work for me either. Would you like to see a copy?
Dan Larson, club #9839
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4 years 4 months ago - 4 years 4 months ago #83182 by SteveTheTechie
What email system is she using? We have found that some email systems mangle links in emails as a "mail safe links" measure. Have her try to copy/paste from the link into the browser address bar.

Also, it would help if you could post that link address here for our inspection.
Last edit: 4 years 4 months ago by SteveTheTechie.
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4 years 4 months ago #83183 by dan-lodo9839
Will do.
- Dan
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4 years 4 months ago #83184 by dan-lodo9839
Apparently, this post with the opt-in links from earlier today did not post, apologies.
quote
If you decline to allow your contact information to be added, you will be *deleted* from the website, unable to login,
and unable use the Toastmasters Club 9839 website and its services.

If you AGREE to allow your contact information to be stored & used as described, click the following:
< www.lodotoastmasters.org/index.cgi?actio...1073613&_=1615393274 >

If you DECLINE to allow your contact information to be stored & used as described and want it deleted, click the following:
< www.lodotoastmasters.org/index.cgi?actio...1073613&_=1615393274 >
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