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FreeToastHost is not sending emails to me

  • TonyLivernois
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FreeToastHost is not sending emails to me

4 years 4 months ago
#83754
I am a VPE and administrator for northwestsuburbantmorg.toastmastersclubs.org/ and I am having the same problem with one of my members, an immediate-past District trio member who is a member of multiple clubs and had received every email I've sent to members previously. Here is the message I received:
[Mon, 26 Apr 2021 14:32:27 UTC, FreeToastHost System Warning]

Emails sent to the primary email address [ nganay@icloud.com ] for Member Noel Ganay, DTM in Club 2860 have bounced too many times and exceeded the FreeToastHost limit for bounces.

This automatically generated message is to notify you that this email address ***has been removed*** from the FreeToastHost database to prevent it from causing further bounces. If you are able to resolve the issue with the email address, you will need to re-enter it in the system.

Repeatedly attempting to send emails to invalid, non-working email addresses hurts the overall email reputation of the FreeToastHost system and will not be tolerated.

Please ensure that valid, functioning email addresses are in use to prevent further actions of this nature in the future.

If you have any questions about this warning, please visit support.toastmastersclubs.org and provide us with this message.

I have emailed him at this email address multiple times outside FTH and I can confirm that his email is valid and fully functioning. After confirming that it works without issues, I just yesterday re-added him via Membership Management to test the system and he is still not receiving FTH messages. To prevent even more bounces, I have removed his email entirely until I can get this resolved.

Please advise as to what else I can do on my end to resolve this issue.

Thanks in advance for any and all help.
Tony Livernois, Webmaster
Northwest Suburban Toastmasters
northwestsuburbantmorg.toastmastersclubs.org/
Club #: 2860
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Re: FreeToastHost is not sending emails to me

4 years 4 months ago
#83755
Sorry, Steve, I just saw your message about whitelisting. We are trying that straightaway. Thanks.
Tony Livernois, Webmaster
Northwest Suburban Toastmasters
northwestsuburbantmorg.toastmastersclubs.org/
Club #: 2860
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Re: FreeToastHost is not sending emails to me

4 years 4 months ago
#83757
Please don't jump on another post their problem is not yours and yours is not theirs
Are you sure the spelling is correct icloud is saying user unknown
Also seems your member changed her email address to nganay@me.com
The Bounce Count for Email Address [nganay@icloud.com] has been reset to zero.

Your email message to nganay@icloud.com could not be delivered
and was returned to the FreeToastHost server. Details are as follows:

Recipient Email Address: nganay@icloud.com
Email Subject: Talk of the Town Toastmasters 2021-04-30 Meeting Notification: Role
Date Sent: Mon, 26 Apr 2021 14:31:41 +0000

Diagnostic Code: 550 5.1.1 : user lookup success but no user record found
Delivery Status: 5.1.1 userunknown
Date Last Attempted: Mon, 26 Apr 2021 14:32:26 GMT
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