Important: when posting, please provide your Club Number at a minimum, and as many details as possible.
For further info, please read This page before posting.

Users unable to to access websites

  • PennyMac
  • PennyMac's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 3
  • Thanks: 2

Users unable to to access websites

4 years 9 months ago
#84110
Hello.

We are seeing an issue where users can't access toastmasters websites hosted by FreeToastHost. In an attempt to resolve this issue, we need you to whitelist a few IPs.

Please let us know how we can facilitate that happening.

Club# is 2969820
The topic has been locked.
  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 11364
  • Thanks: 3720

Re: Users unable to to access websites

4 years 9 months ago
#84111
You will have to let us know what IP addresses and then we will search the ownership of those IP and check their history.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
The topic has been locked.
  • PennyMac
  • PennyMac's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 3
  • Thanks: 2

Re: Users unable to to access websites

4 years 9 months ago
#84113
Thank you. I have sent you a PM with the IPs.
The topic has been locked.
  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 11364
  • Thanks: 3720

Re: Users unable to to access websites

4 years 9 months ago
#84114
answered.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
The topic has been locked.
  • PennyMac
  • PennyMac's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 3
  • Thanks: 2

Re: Users unable to to access websites

4 years 9 months ago
#84115
Thank you.

Is there anywhere on the admin portion of the club site that the site admin could whitelist the IP's?
The topic has been locked.
  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 11364
  • Thanks: 3720

Re: Users unable to to access websites

4 years 9 months ago
#84116
No that is not a function that admins have.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
The topic has been locked.
Moderators: Brian, Heni, Pam, rhtaylor3, marc33, NotLiable, NSB, jgavin, Lcala305, peterb323, DebbieT
Time to create page: 0.146 seconds

Latest Forum Posts

Copyright © 2025 FreeToastHost 3 Support. All Rights Reserved.