Important: when posting, please provide your Club Number at a minimum, and as many details as possible.
For further info, please read This page before posting.

FTH4 BETA participation requests are now CLOSED

The 106 clubs who are part of FTH4 Beta testing, please post in the FTH4 Beta Support Forum only.

Unpaid dues email not sending

  • susansolomon
  • susansolomon's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 4
  • Thanks: 0

Unpaid dues email not sending

4 years 10 months ago
#85061
Hi,
I have been trying to send an email using the website emailer to the Unpaid dues list.
All the correct names are listed on "To" and I get the message that the email has been sent,
but no email is actually delivered. I have tried 3 times and all have gone into the ether never to be delivered.
I have subsequently emailed the general "members" distribution list and that seems to have worked.

Club number: 1259807
Browser: Version 93.0.4577.63 (Official Build) (64-bit)
The topic has been locked.
  • SteveTheTechie
  • SteveTheTechie's Avatar
  • Offline
  • Emeritus
  • Emeritus
  • Posts: 11492
  • Thanks: 3057

Re: Unpaid dues email not sending

4 years 10 months ago
#85066
1259807 does not seem to be a valid club number
The topic has been locked.
  • susansolomon
  • susansolomon's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 4
  • Thanks: 0

Re: Unpaid dues email not sending

4 years 10 months ago
#85096
Sorry switched some numbers by mistake, 1295807
The topic has been locked.
  • SteveTheTechie
  • SteveTheTechie's Avatar
  • Offline
  • Emeritus
  • Emeritus
  • Posts: 11492
  • Thanks: 3057

Re: Unpaid dues email not sending

4 years 10 months ago
#85100
I am looking into this...

When you attempted to send the email, did you use the duesnotpaid-### link or did you use the Basic Follow Up Email button on the Dues Follow-up Tab? (I am trying to retrace your steps so I can determine what the issue is, if any.)

I may have to send a few test emails, so please alert your club about that.
The topic has been locked.
  • susansolomon
  • susansolomon's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 4
  • Thanks: 0

Re: Unpaid dues email not sending

4 years 10 months ago
#85103
I believe the first time I clicked on the "duesnotpaid-" link and used the website emailer, the second time i clicked on the button. Neither worked. I have not seen any test emails from you.
The only test I did not do was to copy the duesnotpaid email address into my gmail and try and send from there.

Thanks for your help!
The topic has been locked.
Moderators: BrianHeniPamrhtaylor3NotLiableNSBjgavinLcala305peterb323DebbieT
Time to create page: 0.146 seconds