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Emails sent to the primary email address bounced too many times

  • KarenLeslie
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Emails sent to the primary email address bounced too many times

3 years 10 months ago - 3 years 10 months ago
#85533
Hi,

I'm the VPE of Limestone Coast Toastmasters and the FTH is no longer recognising my email address karen.lctoastmasters@kljltd.com.
Your email message to karen.lctoastmasters@kljltd.com could not be delivered
and was returned to the FreeToastHost server.
All other emails to that email address are being delivered as long as it's not going through FTH. I have whitelisted the email address from toastmastersclubs.org. It has removed my email address from my profile :-( and I've added it back in to see if whitelisting will help.

I have used this email address for years without any issue.
I saw that someone else has this issue and it was due to an IP address. 

Thanks for your help.
Karen Leslie

VPE Limestone Coast Toastmasters club - 3395.
limestonecoast.toastmastersclubs.org
Karen Leslie
Limestone Coast TM
Club number: 3395
Web: limestonecoast.toastmastersclubs.org/
Last edit: 3 years 10 months ago by KarenLeslie.
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Re: Emails sent to the primary email address bounced too many times

3 years 10 months ago
#85536
Your email processor is bouncing the emails from FTH nothing we can do about that.
You need to contact them and have them white list server@toastmastersclubs.org and agenda@toastmastersclubs.org
Code:
Your email message to karen.lctoastmasters@kljltd.com could not be delivered and was returned to the FreeToastHost server. Details are as follows: Recipient Email Address: karen.lctoastmasters@kljltd.com Email Subject: [LCToastMasters] LCTM Club Meeting Agenda for October 20, 2021 Date Sent: Fri, 15 Oct 2021 07:06:57 +0000 Diagnostic Code: 550 5.7.1 [CS] Message blocked. If this is a false positive, please report this to your hosting service provider. See https://console.mailchannels.net/insights/bounce?auid=promptwebhosting&sender=agenda%40toastmastersclubs.org&txid=204f2f0e23296676 Delivery Status: 5.0.0

The Bounce Count for Email Address [karen.lctoastmasters@kljltd.com] has been reset to zero.
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Re: Emails sent to the primary email address bounced too many times

3 years 10 months ago
#85539
Hi Brian,

Thanks for resetting the bounce count. I have white listed the email and that doesn't appear to have worked. I will contact them. I don't know why this has changed after all these years.

When I check on the deliverability with my hosting in cPanel I can't even see anything coming from the agenda. I can see that server@toastmastersclubs.org gets delivered.

I've realised it's only the agenda that doesn't get delivered. Amendments to the agenda and admin signing in gets delivered but not the agenda. 

The agenda gets sent to my other email account subs@kljltd.com which is set up for a guest speaker on the agenda.
However my email address karen.lctoastmasters@kljltd.com does not even see the message.

I'll contact my hosting company to see what they say.

Thanks for your help,
Karen.
 
Karen Leslie
Limestone Coast TM
Club number: 3395
Web: limestonecoast.toastmastersclubs.org/
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Re: Emails sent to the primary email address bounced too many times

3 years 10 months ago
#85540
Updated: My hosting company has said that one particular email address was blocked as spam. They are going to unblock it for me.

Hopefully they will sort it out soon.
Karen Leslie
Limestone Coast TM
Club number: 3395
Web: limestonecoast.toastmastersclubs.org/
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