~~~ Please read before posting. ~~~

Important: We need your Club Number at a minimum, and as many details as possible.
For further info please read This page before posting.

problems accessing my club websites

  • stoeckly
  • stoeckly's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 11
  • Thanks: 1

problems accessing my club websites

4 years 2 days ago
#86026
Several weeks ago I was unable to access my club websites,  either directly from their URL or linking from Find a Club.  T he connection timed out.  A  little fiddling showed that I could not access ANY FTH website, although other websites seemed to work fine.   Your support documents suggested clearing cookies.  I cleared all the cookies and was able to access FTH sites again.  But now the problem is back.    I tried clearing the cookies for toastmastersclubs.org, but it didn't help.

At the same time, I have been unable to send mail to the member list address.  They come back with a message saying I don't have permission to send to that address.  But it is the same address, from my same email address, that I have been using successfully for years,  including from this machine.  I have looked at the member lists and can't see a problem.   Club 2224 sent another email saying I had been blacklisted, but I couldn't see it.    The mail list did not work during the time I was able to access the websites after the first time I couldn't.    I don't know if these two problems are related.

I am using Firefox 94.0.1 (64-bit) on Windows 10.  I have also tried Chrome Version 95.0.4638.69 (Official Build) (64-bit) with the same results.

Can you help?
Beth Stoeckly
Club #5570391  
padreserra.toastmastersclubs.org
Club #2224        2224.toastmastersclubs.org
 
The topic has been locked.
  • Pam
  • Pam's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 3843
  • Thanks: 1056

Re: problems accessing my club websites

4 years 2 days ago
#86030
Your email address is on the crowd-sourced blacklist.  To send emails to your clubs, you'll have to get them to put you on their whitelists - details here: support.toastmastersclubs.org/doc/item/email-and-contact-forms .  Or they can stop using the crowd-sourced blacklist, but I wouldn't recommend that.

When you say you can't access any FTH sites, do you mean the home page doesn't display, or you can't log in as a member?

Have you tried using a different device to access the websites?  




 
FreeToastHost Ambassador
VPE HOT Toastmasters 2025-2026 hot.toastmastersclubs.org/
Webmaster Redlands Toastmasters 2025-2026 redlands.toastmastersclubs.org/
The following user(s) said Thank You: SteveTheTechie
The topic has been locked.
  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 10810
  • Thanks: 3620

Re: problems accessing my club websites

4 years 1 day ago
#86033
it looks like you are using a VPN sorry to say the IP from that VPN has been blocked for abuse.
Turn off your VPN and it should work.
The topic has been locked.
  • stoeckly
  • stoeckly's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 11
  • Thanks: 1

Re: problems accessing my club websites

4 years 1 day ago
#86036
When I say I can't access FTH sites, I mean the home page does not load.   Nothing happens, and then the browser puts up a notice that the allowed time was exceeded.

I have tried my old laptop and I was able to access and log into my club sites.

I have admin access and added my email to the whitelist of both clubs.  Is there any way to find out how I got on the crowd-sourced blacklist?   I am not a spammer.

Thank you for your help.
The topic has been locked.
  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 10810
  • Thanks: 3620

Re: problems accessing my club websites

4 years 1 day ago
#86037
You must have sent an email to another club and they marked it as spam.
You should know who you contacted.
The topic has been locked.
  • stoeckly
  • stoeckly's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 11
  • Thanks: 1

Re: problems accessing my club websites

4 years 1 day ago
#86042
Thank you.  I have been through my sent mail and can't find anything suspect.  But possibly someone spoofed my email and did something nasty  Anyway, thank you.
The topic has been locked.
Moderators: BrianHeniPamrhtaylor3marc33NotLiableNSBjgavinLcala305peterb323DebbieT
Time to create page: 0.147 seconds