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exchange

  • SteveTheTechie
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Re: exchange

4 years 7 months ago
#86473
"Diagnostic Code: 554 5.2.2 mailbox full"

User caused, self-inflicted problem... ;)

This will bounce out again if they do not clear out their inbox.
The following user(s) said Thank You: jshapiro@help4computers.com
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Re: exchange

4 years 7 months ago
#86477
I know her mailbox was full around a week ago. But now her mailbox has plenty of room. Thanks for checking!
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Re: exchange

4 years 7 months ago
#86479
I appreciate you looking into this for me. It must take 48 hours for the email reset to take.
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Re: exchange

4 years 7 months ago
#86480
jshapiro@help4computers.com wrote:
I know her mailbox was full around a week ago. But now her mailbox has plenty of room. Thanks for checking!
Well the last recorded bounce happened on 12/15, per our bounce log.  That is when the system stopped processing email to that email address.  If the issue causing the bounce has been resolved, then there should be no issue.
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Re: exchange

4 years 7 months ago
#86481
jshapiro@help4computers.com wrote:
I appreciate you looking into this for me. It must take 48 hours for the email reset to take.
No, it is immediate unless the root cause of the issue has happened again.  

We will not keep sending email to bouncing email addresses.  I designed and implemented it that way.
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