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Membership Management Opt-in URL missing

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3 years 6 months ago #86725 by sherryryan1950@gmail.com
I just re-sent a membership opt-in message to a new member (David Gillman) for the second time.  The member said he received the email but an URL is missing so there is no link for him to click on so he can gain access and added to the club website.Our club is Catalyst Club.
I've attached a copy of his message.

Our Club is Catalyst Club #7165371, District #49
Club Website URL is:https://7165371.toastmastersclubs.org/

Please advise,

Sherry Imamura-Ryan, DTM
email:  sherryryan1950@gmail.com
Catalyst Club Co-Founder
(808) 222-3050

 
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3 years 6 months ago #86726 by Pam
The attachment you've provided says *** This is a confirming *copy* of an email sent to "David Gillman" for his/her pending addition to your website. ***, and ***Link omitted in this copy.***
This is the copy sent to the site admin, which obviously doesn't have active links. 
The links on the email sent to the new member should be present and active.  
 

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3 years 6 months ago #86727 by sherryryan1950@gmail.com
He says they are not there but I will doublecheck with him.  Would it make a difference if this is the second time he was sent the opt-in email (since he didn't opt=in earlier?)

Mahalo, Sherry
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3 years 6 months ago #86728 by Pam
The second or subsequent opt-ins should all be the same as the first.  I actually sent a second opt-in to one of my club guests yesterday, and he opted in successfully.

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3 years 6 months ago #86730 by sherryryan1950@gmail.com
Mahalo Pam!

Will do further check with member and club.

Sherry
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