~~~ Please read before posting. ~~~

Important: We need your Club Number at a minimum, and as many details as possible.
For further info please read This page before posting.

How to exempt zoom authorization email from toast host email block

  • egrodziak
  • egrodziak's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 17
  • Thanks: 0

How to exempt zoom authorization email from toast host email block

3 years 2 months ago
#87734
Hello, 

We have our club Zoom account linked to the president@lvtoastmasters.org (from our club ToastHost site).  Zoom recently added an authentication step that is required to log in and start our meeting.  The authorization email gets blocked by ToastHost. 

How can we get the no-reply@zoom.us and the Zoom IP addresses exempted from the TH3 block? 
support.zoom.us/hc/en-us/articles/360032808951

Thank you for your assistance, 

Eileen Grodziak
VP Education
LV Toastmasters #2706
lvtoastmasters.org
The topic has been locked.
  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 10626
  • Thanks: 3572

Re: How to exempt zoom authorization email from toast host email block

3 years 2 months ago
#87735
zoom has spammed so many clubs that is it blocked. I suggest you use the clubs archive email address to get your zoom emails.

see docs
support.toastmastersclubs.org/doc/item/email-settings
 
The topic has been locked.
  • egrodziak
  • egrodziak's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 17
  • Thanks: 0

Re: How to exempt zoom authorization email from toast host email block

3 years 2 months ago
#87738
Our account was set up with the president@lvtoastmaster.org email - no other email was used.  Any change to the account will require authorization - which will generate the email to president@lvtoastmaster.org. So, we essentially have a zoom account that we cannot use - oh my!  
The topic has been locked.
  • egrodziak
  • egrodziak's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 17
  • Thanks: 0

Re: How to exempt zoom authorization email from toast host email block

3 years 2 months ago
#87739
Setting up the archive will forward all emails, including the email which TH3 blocks? Just confirming.
The topic has been locked.
  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 10626
  • Thanks: 3572

Re: How to exempt zoom authorization email from toast host email block

3 years 2 months ago
#87740
NO
If you use the archive email address (ie a gmail.com address) when you sign up for the service it will receive the zoom emails directly.

Contact zoom and have them change the email address.
The topic has been locked.
  • egrodziak
  • egrodziak's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 17
  • Thanks: 0

Re: How to exempt zoom authorization email from toast host email block

3 years 2 months ago
#87742
Unfortunately, contacting Zoom is not as easy as it sounds.  They now "offer" premium support plans.  Ok, I finally found a general support contact form for Zoom. 

Added a new gmail as an archive email.  Also, I generated an email authorization to be sent from Zoom, but they did not populate into the Gmail account.  

Thanks for your help.  I'll see if I can get a response back from Zoom. 
The topic has been locked.
Moderators: BrianJane AtkinsonPamrhtaylor3marc33NotLiablejgavinLcala305peterb323DebbieT
Time to create page: 0.160 seconds