Member not receiving OPT In email

Please help!

7851398.toastmastersclubs.org/

Above is the club number and the freetoasthost website link.

We have a member named Mourad Hasbaoui.  He is not receiving the OPT IN email though I have sent it to him many times.  He has checked his junk/spam.

His email is Mourad Hasbaoui <mhasbaoui29@gmail.com>

mhasbaoui29@gmail.com is the email copied from the Membership Management page.  They are same.

Here is confirming copy.  Mourad does not receive anything.


*** This is a confirming *copy* of an email sent to "Mourad Hasbaoui" for his/her pending addition to your website. ***

---

Mourad Hasbaoui:

This is an automatically generated email.  Your addition as a member to the
NCRP Toastmasters (Club 7851398) website is pending--
please click one of the links below.

If you agree, your name, email address (if provided), and your phone number (if provided) will be stored in the website.
Your name or email address can be used to login to the website to update or remove any of your personal information stored.
Your email address is used as part of an email list to send you updates about the club and notifications
of upcoming club events and meetings.

If you decline to allow your contact information to be added, you will be *deleted* from the website, unable to login,
and unable use the NCRP Toastmasters website and its services.

If you AGREE to allow your contact information to be stored & used as described, click the following:
    (***Link omitted in this copy.***)

If you DECLINE to allow your contact information to be stored & used as described and want it deleted, click the following:
    (***Link omitted in this copy.***)

You will see a another screen to confirm your choice when you click the above links.

If you have any questions about this email, please contact the club website administrator Nancy Graves by
replying to this email.

Regards,

The FreeToastHost Website Support Team
< support.toastmastersclubs.org >

Distribution: Admin

Nancy Graves, DTM
NCRP Toastmasters


 

Nancy,
I just ran a test, which indicates a valid e-mail address, and checked the FTH e-mail logs, which indicate mail was successfully sent and did not bounce.  Perhaps Brian, who's really good with this kind of thing, will have a suggestion/remedy.
Art

ngraves@grandecom.net wrote:

He has checked his junk/spam.
 

Also ask him to check 'All Mail' and his filters to see if it's getting archived on arrival and bypassing the inbox.

FTH is sending the email and Gmail is accepting.
Did you member add the 2 server emails to his contacts as per the documentation?
support.toastmastersclubs.org/doc/item/e...embers-receive-email