Emails to mts.net or mymts.net users not receiving - Club 5265 and 643557

Here we go again...Bell MTS sent me an email that says 

The ticket was sent back indicating the information that was sent back over to us did not have the expected information attached.

I will send you a copy of the results that we would expect to recieve back with the request we previously sent you. Hopefully this helps in getting them to submit the information back.

I have sent the information as a attachment. Ticket 2024041500085228 BMFE-2812

Thank you,Allan

Bell MTS 

here is the attachment...

Can you please run the test again, and send me the info?

Thanks,  Catriona

the attachment you sent is gibberish.

Please just post what they sent in the forum thread.

It looked like gibberish to me as well... But I figured out was one coded document,. I will let them know and ask them for the forum thread.

Catriona