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After login, any left menu item requires login again, and again

  • Brian
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Re: After login, any left menu item requires login again, and again

1 year 9 months ago
#93747
My apologies Matt, you were correct in posting to this ticket as you are the one that started it.

Did you have any success from your IT department on letting you know what updates or policy changes that they made recently?


 
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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Re: After login, any left menu item requires login again, and again

1 year 9 months ago
#93748
Matt:

Are you allowing 3rd part cookies and data?
Have you entered your site as being allowed to save cookies and data?
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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Re: After login, any left menu item requires login again, and again

1 year 8 months ago
#93917
It seems that the issue could be related to a change made by zscaler   Please refer to this post -  support.toastmastersclubs.org/2011-10-23...ain,-and-again#93912
I'm not sure if the fix will be applied for all users - you might ask your IT departments to follow up with zscaler
 
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Re: After login, any left menu item requires login again, and again

1 year 8 months ago
#93920
That is what happened for our corporate club. Our club President worked with our IT department to troubleshoot and they eventually submitted a ticket to Zscaler. Zscaler fixed it and we are now able to log into the club website from our work computers.
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