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[Member Email] was skipped because it has previously bounced too many times

  • timthetog
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[Member Email] was skipped because it has previously bounced too many times

1 year 7 months ago
#94103
I sent out a welcome email to let our club know that a new member joined and got an email alert with the following message.
mdesiderio@cox.net was skipped because it has previously bounced too many times
Looking at prior posts, it appears that a spam counter needs to be reset however, I am not finding where I can perform that action.  Can someone please help me understand where I need to go to have this addressed so that the member gets these messages?

Club Number 9961, District 3
epicurean.toastmastersclubs.org/
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Re: [Member Email] was skipped because it has previously bounced too many times

1 year 7 months ago
#94104
This one seems a bit strange - I can't see what is causing the bounces as they occurred some time ago
I've reset his bounce count for now - but it might happen again
Please ask your member to set @toastmastersclubs.org as a safe sender (see documentation here:  support.toastmastersclubs.org/doc/item/e...embers-receive-email )
 
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Re: [Member Email] was skipped because it has previously bounced too many times

1 year 7 months ago
#94106
Thank you for the speedy response. Is there a way for a local admin to reset this bounce counter?
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Re: [Member Email] was skipped because it has previously bounced too many times

1 year 7 months ago
#94107
Sorry no.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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