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Single email to guests@ has been sent out 10x now! It won't stop sending it out!

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Single email to guests@ has been sent out 10x now! It won't stop sending it out!

1 week 3 days ago - 1 week 3 days ago
#98835
We sent out an email to guests@ earlier today. It keeps getting sent out to all of our guests repeatedly (even though we only sent it out once). They've received about 10 emails now!

I recently received an email stating:
Code:
From: Mail Delivery Subsystem <MAILER-DAEMON@toastmastersclubs.org> Subject: Warning: could not send message for past 1 hour   **********************************************     **      THIS IS A WARNING MESSAGE ONLY      **     **  YOU DO NOT NEED TO RESEND YOUR MESSAGE  **     ********************************************** The original message was received at Wed, 27 May 2026 16:51:49 GMT from mail-qv1-f69.google.com [209.85.219.69]    ----- Transcript of session follows ----- |/usr/local/bin/fth4-inbound... Deferred: prog mailer (/usr/sbin/smrsh) exited with EX_TEMPFAIL Warning: message still undelivered after 1 hour Will keep trying until message is 4 hours old

How do we make this stop please? It is annoying our guests and making them unsubscribe.

Club #3890961
Last edit: 1 week 3 days ago by cutm. Reason: Fix formatting of email

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Re: Single email to guests@ has been sent out 10x now! It won't stop sending it out!

1 week 3 days ago
#98836
I have remove all the mail from the send queue
Did you send to any other list in the same email or just guests@columbiatoastmasters.com?
 
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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Re: Single email to guests@ has been sent out 10x now! It won't stop sending it out!

1 week 3 days ago
#98837
No, the guests@ email is the only recipient in the To field. There are no email addresses in the CC or BCC.

We only sent this email out once (it's only in there once in our Gmail Sent folder), so I have no idea what happened here, but we received complaints from a few people.

We sent out a similar email last week (which worked fine). Not sure why we had this problem this week.

This was a pretty bad issue though as we don't want to damage our email reputation (or FTH's), so we hope this doesn't happen again. Thank you for your assistance.

Club #3890961

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Re: Single email to guests@ has been sent out 10x now! It won't stop sending it out!

1 week 3 days ago
#98838
We are looking into the issue.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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Re: Single email to guests@ has been sent out 10x now! It won't stop sending it out!

1 week 3 days ago
#98842
You didn't mention you had an attachment, What did you send and how big was it?
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost

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Re: Single email to guests@ has been sent out 10x now! It won't stop sending it out!

1 week 3 days ago
#98843
There was a PDF of the agenda attached (from the FTH system). It was 259 KB.

We've sent it out like this many times before though.

Club #3890961

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