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TOPIC:

Email VP Membership 3 years 1 week ago #87035

TODDm Topic Author Offline Junior Member Posts: 38 Thank you received: 1	Hi, Friendship 1734, as VP Ed I am still receiving email enquiries instead of VP Membership. I am the website administer. I fixed DNS and removed my email from blacklist This email address is being protected from spambots. You need JavaScript enabled to view it.
	The topic has been locked.

Email VP Membership 3 years 1 week ago #87038

SteveTheTechie
Offline
Administrator
Posts: 11526
Thank you received: 3795

1) Check email address set for Find a Club.
2) Check email addresses set for Contact Us form & email address.
3) Verify that officers set correctly in Membership Mgt.
4) Check email address set for club archive email address.
5) Check for any forwarding rules in place in end user email accounts (e.g. gmail forwarding rules).

I don't have time to do the above now (got to do my paid work)... but you could check those.

The topic has been locked.

Email VP Membership 3 years 1 week ago #87039

rhtaylor3
Offline
Moderator
Posts: 676
Thank you received: 181

Adding some notes to Steve's list...

1) Check email address set for Find a Club.
This does not automatically update with officer role changes at toastmasters.org

support.toastmastersclubs.org/doc/item/u...s-international-site

2) Check email addresses set for Contact Us form & email address.
Your site is set to send email only to VPM (Chad).

support.toastmastersclubs.org/doc/item/contact-forms

3) Verify that officers set correctly in Membership Mgt.
You are set as VPE and Chad is set to VPM

support.toastmastersclubs.org/doc/item/m...-panel#officer-roles

4) Check email address set for club archive email address.
Your club currently is not using an archive email address.

support.toastmastersclubs.org/doc/item/email-settings

5) Check for any forwarding rules in place in end user email accounts (e.g. gmail forwarding rules).
For example, someone formerly in a VPM role might have email forwarding to VPE active. In this case with you set as VPE you become the recipient. Keep in mind that forwarding could also be active for This email address is being protected from spambots. You need JavaScript enabled to view it. as well as This email address is being protected from spambots. You need JavaScript enabled to view it.

You mentioned This email address is being protected from spambots. You need JavaScript enabled to view it. in your message. Your site config is currently showing the contact@ is not active.

See the same FTH doc as #2 above:

support.toastmastersclubs.org/doc/item/contact-forms

The topic has been locked.

Email VP Membership 3 years 1 week ago #87040

SteveTheTechie Offline Administrator Posts: 11526 Thank you received: 3795	Also, what is meant by "email enquiries"? There are a lot of types of emails, so we need you to be specific about which you are talking about. For example, if you are referring to notifications associated with opt-ins, then those notifications will default back to the admin if no one is set specifically to receive them in Membership Management settings.
	The topic has been locked.

Email VP Membership 3 years 1 week ago #87043

Brian
Offline
Administrator
Posts: 10399
Thank you received: 3853

Your DNS is not setup correctly

1) remove
friendshiptoastmasters.com. 3600 IN   MX   10 mailstore1.secureserver.net.
friendshiptoastmasters.com. 3600 IN   MX   0 smtp.secureserver.net.

2) add
friendshiptoastmasters.com. 3600 IN   MX   0 mail.friendshiptoastmasters.com

3) Delete
mail.friendshiptoastmasters.com. 3600 IN CNAME   pop.secureserver.net.
pop.secureserver.net.   3185   IN   CNAME   pop.vox.secureserver.net.
pop.vox.secureserver.net. 60   IN   CNAME   pop.us-phx.vox.secureserver.net.
pop.us-phx.vox.secureserver.net. 60 IN   A   173.201.193.240
pop.us-phx.vox.secureserver.net. 60 IN   A   173.201.192.129
pop.us-phx.vox.secureserver.net. 60 IN   A   173.201.192.158
pop.us-phx.vox.secureserver.net. 60 IN   A   97.74.135.143
pop.us-phx.vox.secureserver.net. 60 IN   A   97.74.135.10
pop.us-phx.vox.secureserver.net. 60 IN   A   68.178.252.117
pop.us-phx.vox.secureserver.net. 60 IN   A   173.201.193.97
pop.us-phx.vox.secureserver.net. 60 IN   A   72.167.218.138

4) Add
mail.friendshiptoastmasters.com. 3600 IN A 50.19.253.65

The following user(s) said Thank You: SteveTheTechie

The topic has been locked.