Important: when posting, please provide your Club Number at a minimum, and as many details as possible.
For further info, please read This page before posting.

Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

member doesn't receive email for password change

  • kmspohn
  • kmspohn's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 1
  • Thanks: 0

member doesn't receive email for password change

8 years 2 months ago
#70457
0192 - Orange Upon A Time

Good afternoon! I'm writing on behalf of our member Dave Ratliff. He couldn't remember his password so he requested a new one - never received the email - I asked him to check his SPAM/Junk - and it's not there.

He said he tried it before requesting the new password and the page would just reload and nothing changed.

I appreciate your help!
Karen M. Spohn
Vice President Education
Orange Upon A Time - Club 0192
The topic has been locked.
  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 13560
  • Thanks: 4104

Re: member doesn't receive email for password change

8 years 2 months ago
#70458
We are sending him the email. he needs to add the server@toastmastersclubs.org and agenda@toastmastersclubs.org to his contact list.
support.toastmastersclubs.org/doc/item/e...embers-receive-email

Jul 9 16:27:19 toastmastersclubs sendmail[17808]: w69GRFSi017805: to=<dave@questbuilding.com>, ctladdr= (501/502), delay=00:00:03, xdelay=00:00:03, mailer=esmtp, pri=135841, relay=questbuilding-com....ction.outlook.com. [207.46.163.106], dsn=2.0.0, stat=Sent (<201807091627.w69GRFSi017805@toastmastersclubs.org> [InternalId=3624952401909, Hostname=DM5PR02MB3211.namprd02.prod.outlook.com] 25511 bytes in 1.772, 14.059 KB/sec Queued mail for delivery)
Jul 9 20:55:37 toastmastersclubs sendmail[19638]: w69KtYCH019634: to=<dave@questbuilding.com>, ctladdr= (501/502), delay=00:00:03, xdelay=00:00:01, mailer=esmtp, pri=241487, relay=questbuilding-com....ction.outlook.com. [216.32.180.170], dsn=2.0.0, stat=Sent (<201807092055.w69KtYCH019634@toastmastersclubs.org> [InternalId=20439749367659, Hostname=CY4PR02MB3205.namprd02.prod.outlook.com] 10798 bytes in 0.251, 41.947 KB/sec Queued mail for delivery)
Jul 10 17:37:48 toastmastersclubs sendmail[3231]: w6AHbjxx003222: to=<dave@questbuilding.com>, ctladdr= (501/502), delay=00:00:03, xdelay=00:00:01, mailer=esmtp, pri=241514, relay=questbuilding-com....ction.outlook.com. [216.32.180.170], dsn=2.0.0, stat=Sent (<201807101737.w6AHbjxx003222@toastmastersclubs.org> [InternalId=4045859197460, Hostname=MWHPR02MB3214.namprd02.prod.outlook.com] 10822 bytes in 0.272, 38.832 KB/sec Queued mail for delivery)
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
The topic has been locked.
Moderators: Brian, Pam, RichardT, NotLiable, NSB, jgavin, Heni, Lcala305, peterb323, DebbieT
Time to create page: 0.330 seconds

Latest Forum Posts

Copyright © 2026 FreeToastHost 4 Support. All Rights Reserved.

Site hosting and technical support provided by FreeToastHost, a free service of Toastmasters International.

The information on this website is for the sole use of Toastmasters’ members, for Toastmasters business only. Toastmasters International, the Toastmasters International logo and all other Toastmasters International trademarks and copyrights are the sole property of Toastmasters International and may be used only by permission.