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Opt in Email

  • caiphas
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Opt in Email

8 years 2 months ago
#70674
I entered a new member to our club website but she is not getting the opt in email. I have resent it several time. Any suggestions what to do.
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  • Brian
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Re: Opt in Email

8 years 2 months ago
#70675
First you have tell us your club number and at least the mbers first name.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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  • caiphas
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Re: Opt in Email

8 years 2 months ago
#70676
Our club number is 2301
Serena Inez Pattherson is not receiving the opt in email. Her email is utican2000@hodtmail.com.

Larry Bryan
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Re: Opt in Email

8 years 2 months ago
#70677
The member is using hotmail.com, she needs to add the server email addresses to her white list.
server@toastmastersclubs.org
agenda@toastmastersclubs.org

I can see in the logs that we are sending the emails to her.
Jul 18 01:36:48 toastmastersclubs sendmail[5958]: w6I1akG7005955: to=<utican2000@hotmail.com>, ctladdr= (501/502), delay=00:00:02, xdelay=00:00:02, mailer=esmtp, pri=122014, relay=hotmail-com.olc.protection.outlook.com. [104.47.33.33], dsn=2.0.0, stat=Sent (<201807180136.w6I1akG7005955@toastmastersclubs.org> [InternalId=9603546907155, Hostname=BN3NAM...rod.protection.outlook.com] 9392 bytes in 1.118, 8.201 KB/sec Queued mail for delivery -> 250 2.1.5)
Jul 18 22:19:50 toastmastersclubs sendmail[3157]: w6IMJnLW003148: to=<utican2000@hotmail.com>, ctladdr= (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=122014, relay=hotmail-com.olc.protection.outlook.com. [104.47.38.33], dsn=2.0.0, stat=Sent (<201807182219.w6IMJnLW003148@toastmastersclubs.org> [InternalId=399431984368, Hostname=BL2NAM0...od.protection.outlook.com] 9393 bytes in 0.570, 16.066 KB/sec Queued mail for delivery -> 250 2.1.5)
Jul 18 22:19:50 toastmastersclubs sendmail[3153]: w6IMJn1m003146: to=<utican2000@hotmail.com>, ctladdr= (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=122014, relay=hotmail-com.olc.protection.outlook.com. [104.47.38.33], dsn=2.0.0, stat=Sent (<201807182219.w6IMJn1m003146@toastmastersclubs.org> [InternalId=12292196427116, Hostname=BL2NA...od.protection.outlook.com] 9393 bytes in 0.621, 14.751 KB/sec Queued mail for delivery -> 250 2.1.5)
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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  • SteveTheTechie
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Re: Opt in Email

8 years 2 months ago - 8 years 2 months ago
#70680
caiphas:

Please send your new member a link to the following via regular email:
support.toastmastersclubs.org/doc/item/e...embers-receive-email

Have them look at the section on Outlook.com / Hotmail... sometimes those give us problems with filtering / blocking emails from our server, so your member will need to whitelist the server address as Brian is indicating so that the opt-in emails can get through.
Last edit: 8 years 2 months ago by SteveTheTechie.
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