Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

member is encountering a password error when trying to log in

  • spatters
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member is encountering a password error when trying to log in

12 years 4 months ago
#35439
One of our club members is reporting that they are unable to login to our website from their home lap top. They are encountering no difficulties when logging in on other machines? They have reset their password but still am not able to use the web from home.
They are encountering an error that their password is incorrect?
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  • Brian
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Re: member is encountering a password error when trying to log in

12 years 4 months ago - 12 years 4 months ago
#35441
They may have cached a bad password. Have them clear their browser cache / temporary files
support.toastmastersclubs.org/doc/item/clearing-browser-cache

and check that their cookie setting are correct.
support.toastmastersclubs.org/doc/item/i...orer-cookie-settings
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
Last edit: 12 years 4 months ago by Brian.
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