Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

New members cannot enter passwords

  • Tamsin
  • Tamsin's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 1
  • Thanks: 0

New members cannot enter passwords

12 years 3 months ago
#36830
At least two of our new club members report that from the authentication e-mail they can access our club website, but when asked to submit a password the password is not accepted. They have access from the authentication e-mail, but once logged out, their only option for access is to request a new authentication e-mail. we have crosschecked and the same computer will accept an older members password through the member login.
Tamsin Terry
President Club 1813882 D69, Australia
The topic has been locked.
  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 13925
  • Thanks: 4141

Re: New members cannot enter passwords

12 years 3 months ago
#36832
Sounds like they are using Internet Explorer.

Please have them check their cookie settings to this doc.
support.toastmastersclubs.org/doc/item/i...orer-cookie-settings
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
The topic has been locked.
Moderators: Brian, Heni, Pam, RichardT, NotLiable, NSB, jgavin, Lcala305, peterb323, DebbieT
Time to create page: 0.145 seconds

Latest Forum Posts

Copyright © 2026 FreeToastHost 4 Support. All Rights Reserved.

Site hosting and technical support provided by FreeToastHost, a free service of Toastmasters International.

The information on this website is for the sole use of Toastmasters’ members, for Toastmasters business only. Toastmasters International, the Toastmasters International logo and all other Toastmasters International trademarks and copyrights are the sole property of Toastmasters International and may be used only by permission.