Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Custom Page Not Available

  • SteveTheTechie
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Re: Custom Page Not Available

10 years 1 month ago
#58442
Since you cannot seem to provide me any additional useful information in this forum to look into this, I am going to turn away from this thread...

Hopefully, someone else can better work with you to help resolve your issue...
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  • la@lawrenceandre.com
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Re: Custom Page Not Available

10 years 1 month ago
#58444
I'm sorry if I offended you in any way. My only intent was to help you.

What else do you need from me? I'll do whatever I can to provide this. I greatly appreciate your support and this issue is critically impacting the ability of our club to organize our weekly meetings.

As I mentioned in my previous response, here is what I am doing when I get the error:

Step 1: Log into the club website.
Step 2: Click on the Upcoming Roles link from the menu.

I expect this to bring up the custom page that we have created. What I am seeing is the home page.
Club 1928
Earlybird Toastmasters
Overland Park, KS
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Re: Custom Page Not Available

10 years 1 month ago - 10 years 1 month ago
#58446
Not offended... I am just not getting anywhere helpful.

I have used the information that you have provided and not seeing the same results.

The only think I can think of is that your cookies are not set up correctly. There is a doc for that.
support.toastmastersclubs.org/doc/item/cookie-settings
Last edit: 10 years 1 month ago by SteveTheTechie.
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  • la@lawrenceandre.com
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Re: Custom Page Not Available

10 years 1 month ago
#58448
I have reviewed the cookies doc. That doesn't appear to be the problem.

I've had multiple members experience this issue, so I'm confident it has nothing to do with a single user or computer. I have deleted the custom page and created a new page. I have seen the page load and then "break". I have seen the same page work on some computers and not others.

What is the next step to troubleshoot?
Club 1928
Earlybird Toastmasters
Overland Park, KS
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  • Brian
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Re: Custom Page Not Available

10 years 1 month ago
#58453
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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  • la@lawrenceandre.com
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Re: Custom Page Not Available

10 years 1 month ago
#58454
1) Yes. www.earlybirdtoastmasterskc.org/UpcomingRoles.html

2) Logging into www.earlybirdtoastmasterskc.org and getting the problem. I just tested 1928.toastmastersclubs.org, and the page loads correctly.

Seems like maybe we had a breakthrough! Somehow the problem is introduced by the URL alias? Hmmm...what next?
Club 1928
Earlybird Toastmasters
Overland Park, KS
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