Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Custom Page Not Available

  • SteveTheTechie
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Re: Custom Page Not Available

10 years 2 months ago
#58009
Which browser are you seeing this on? Have you checked your cookie settings to ensure that the system can set a browser cookie? Those settings do not carry across browsers... have to set them for each one.
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  • la@lawrenceandre.com
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Re: Custom Page Not Available

10 years 2 months ago
#58011
I happen to be in Chrome, but I have at least one other user who has reported a problem and don't know what she is using. I'm guessing we have others that simply haven't reported the problem. It is hit and miss. My browser can accept cookies.
Club 1928
Earlybird Toastmasters
Overland Park, KS
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Re: Custom Page Not Available

10 years 2 months ago
#58012
I use Chrome ... have not noticed any issues.
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  • la@lawrenceandre.com
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Re: Custom Page Not Available

10 years 1 month ago
#58434
Steve, this continues to be a problem for our club. I even went as far as creating a second custom page, and we get the same results. On some browsers and some computers it works, and on others it does not. Something is going on. This page is critical to our club operations and is a big problem for us. I'm happy to show someone the problem if a screen share/conf call is in order. I promise you the problem is real, and I have a lot of tech experience.
Club 1928
Earlybird Toastmasters
Overland Park, KS
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Re: Custom Page Not Available

10 years 1 month ago - 10 years 1 month ago
#58436
Just give me a specific set of steps using your website to reproduce the issue.. I can log in as you, if need be. Give me all the specifics, browser, which pages, etc. to reproduce the issue.

Tell me what you are seeing vs what you expect to be seeing.
Last edit: 10 years 1 month ago by SteveTheTechie.
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  • la@lawrenceandre.com
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Re: Custom Page Not Available

10 years 1 month ago
#58437
As someone who has worked in tech support for many years, I think you will save yourself a lot of time by seeing this on my computer. Trust me in saying that you will chase your tail in reproducing this. I have a screen share program that we can use if that helps.

All you need to do is log in as me and then click on the "upcoming roles" menu item. On some browsers the page loads, and on others you are redirected to the home page.
Club 1928
Earlybird Toastmasters
Overland Park, KS
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