Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
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Custom Page Not Available

  • SteveTheTechie
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Re: Custom Page Not Available

10 years 2 weeks ago - 10 years 2 weeks ago
#58828
Ok, see the following forum thread and the resolution I explain in it:

support.toastmastersclubs.org/5-support-...web-page-not-showing

It was the same issue, I think. ;)
Last edit: 10 years 2 weeks ago by SteveTheTechie.
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  • la@lawrenceandre.com
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Re: Custom Page Not Available

10 years 2 weeks ago
#58832
I agree this sounds like the same issue, and your fix makes sense. Will this automatically start working for our members? I'm not sure I can adequately communicate to our members how to clear their cache, nor am I confident they can do that on their own.
Club 1928
Earlybird Toastmasters
Overland Park, KS
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Re: Custom Page Not Available

10 years 2 weeks ago - 10 years 2 weeks ago
#58834
Just tell them to click the reload link on the bottom of the screen. I think that should do it.

If that does not do it, then direct them to our docs:
support.toastmastersclubs.org/doc/item/clearing-browser-cache
Last edit: 10 years 2 weeks ago by SteveTheTechie.
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  • la@lawrenceandre.com
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Re: Custom Page Not Available

10 years 2 weeks ago
#58839
The reload button on the bottom is an easy fix. We'll monitor in the next two weeks and see if this issue is finally resolved. In the meantime, should we take our club website out of test mode?
Club 1928
Earlybird Toastmasters
Overland Park, KS
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Re: Custom Page Not Available

10 years 2 weeks ago
#58843
You cannot take it out of test... I will handle that.

All test mode does is cause you to run an isolated copy of the website code so that if I test changes it does not affect everyone else.
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  • la@lawrenceandre.com
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Re: Custom Page Not Available

9 years 11 months ago
#59212
Can you take our website out of test so that it no longer shows up that way in the title of the site?
Club 1928
Earlybird Toastmasters
Overland Park, KS
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