Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Custom Page Not Available

  • RogerM
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Re: Custom Page Not Available

10 years 1 month ago
#58512
Ok. I will do some research, but let me know as soon as the issue returns.
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  • la@lawrenceandre.com
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Re: Custom Page Not Available

10 years 3 weeks ago
#58665
The problem just returned. This time, instead of being on the "upcoming roles" custom page, it is now happening on the "member videos" and "membership support" pages. What the heck? Maddening for us and for you! Can we take a fresh look at what is going on. It makes no sense that we are the only club experiencing this. Maybe most clubs don't use custom pages and thus haven't discovered the issue? I'm going to change the name of the "member videos" page because we need access to that tonight. We have learned that changing the name of the page works. I'll leave the other page alone for your testing.
Club 1928
Earlybird Toastmasters
Overland Park, KS
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Re: Custom Page Not Available

10 years 2 weeks ago
#58756
The problem continues. For different users on different computers. I've been playing a game of "change-the-page-name" to tap dance around this, but it is extremely frustrating and disruptive. Can someone please help?
Club 1928
Earlybird Toastmasters
Overland Park, KS
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Re: Custom Page Not Available

10 years 2 weeks ago
#58759
Another club member who works in IT reported that he is experiencing the problem in IE but not in Firefox. Hope this helps anyone attempting to resolve this issue with custom pages not showing and redirecting the browser to the home page.
Club 1928
Earlybird Toastmasters
Overland Park, KS
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  • Brian
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Re: Custom Page Not Available

10 years 2 weeks ago
#58760
Once again, I will say this is a cookie problem, please make sure the IE cookies are set to this Doc.
support.toastmastersclubs.org/doc/item/i...orer-cookie-settings
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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Re: Custom Page Not Available

10 years 2 weeks ago
#58761
Thanks Brian. I have already included screenshots of the cookie settings and followed all instructions (on my computer). That does not seem to solve the problem. Today, the problem is not happening for me, or else I would be willing to show you or anyone else what is happening. If I didn't see it with my own eyes, I would not believe it. As soon as it reoccurs on my computer, I'm happy to show it to anyone that wants to see it.
Club 1928
Earlybird Toastmasters
Overland Park, KS
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