Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

New Memeber Login Issues

  • DTMcat
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New Memeber Login Issues

9 years 3 weeks ago
#65704
Our problem is we have a member who does not receive the Authentication Email and it is not going to his spam folder. I watched him go to login and looked at both his email and spam folder with him and there is no email from our site. he is definitely on our site as he does receive our club emails and agenda emails. Could this be a cookie issue?
Club 1641204
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  • Brian
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Re: New Memeber Login Issues

9 years 3 weeks ago
#65709
members name would help us determine the issue.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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Re: New Memeber Login Issues

9 years 3 weeks ago
#65712
John Graham
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Re: New Memeber Login Issues

9 years 2 weeks ago
#65812
Still awaiting some options to address this issue of a member not being able to log in to the Club site.
Club #1641204
His name: John Graham
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Re: New Memeber Login Issues

9 years 2 weeks ago
#65813
Please ask John to create an email contact for server@toastmastersclubs.org as described in the last paragraph of this document:
support.toastmastersclubs.org/doc/item/e...embers-receive-email

I see the agenda emails and emails from your treasurer are being accepted, but the server emails all say "service unavailable"
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Re: New Memeber Login Issues

9 years 2 weeks ago
#65832
I can see John receiving email from the server and being accepted by inbound.jgraham.org.netsolmail.net. He needs to contact them on why they are not forwarding the emails

Oct 2 05:56:47 toastmastersclubs sendmail[27032]: v925ukIZ027029: to=<john@jgraham.org>, ctladdr= (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=127007, relay=inbound.jgraham.org.netsolmail.net. [206.188.198.64], dsn=2.0.0, stat=Sent (v925ukPc000818 Message accepted for delivery)
Oct 2 21:33:51 toastmastersclubs sendmail[26094]: v92LXnFK026088: to=<john@jgraham.org>, ctladdr= (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=126225, relay=inbound.jgraham.org.netsolmail.net. [206.188.198.64], dsn=2.0.0, stat=Sent (v92LXoQY010031 Message accepted for delivery)
Oct 2 21:37:14 toastmastersclubs sendmail[28592]: v92LbCp7028589: to=<john@jgraham.org>, ctladdr= (501/502), delay=00:00:02, xdelay=00:00:02, mailer=esmtp, pri=126284, relay=inbound.jgraham.org.netsolmail.net. [206.188.198.64], dsn=2.0.0, stat=Sent (v92LbCvY025545 Message accepted for delivery)

here is the password request I just sent he probably needs to add server@toastmastersclubs.org to his safe list.

Oct 5 21:58:43 toastmastersclubs sendmail[26960]: v95LwgMX026952: to=<john@jgraham.org>, ctladdr= (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=121336, relay=inbound.jgraham.org.netsolmail.net. [206.188.198.64], dsn=5.0.0, stat=Service unavailable
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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