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Member does not receive our agenda though we have her correct email

  • Zippmary
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Member does not receive our agenda though we have her correct email

8 years 4 months ago
#69638
Hi,
We have a member that claims that she never receives the agenda. She is the only person in the club that does not. Her email is sunnryze@riseup.net If I send a email from my personal email she will receive it but not from the agenda.
Any idea on how to address?
Thanks,

Mary
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  • Heni
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Re: Member does not receive our agenda though we have her correct email

8 years 4 months ago
#69639
We'll need your club number in order to investigate further.
Clubs #1137486 (D72) & #777940 (D61)
FTH Field Officer, District 72, (NZ)
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  • Brian
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Re: Member does not receive our agenda though we have her correct email

8 years 4 months ago
#69642
Also the first name of the member
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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  • Zippmary
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Re: Member does not receive our agenda though we have her correct email

8 years 4 months ago
#69643
595443
Not sure if you need the 00 before the 595443?
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  • LindaMann
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Re: Member does not receive our agenda though we have her correct email

8 years 4 months ago
#69653
What about the member name?
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  • SteveTheTechie
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Re: Member does not receive our agenda though we have her correct email

8 years 4 months ago - 8 years 4 months ago
#69654
We are sending the emails and Linda's email provider is accepting them... However, they are showing as "queued" in our log which could mean that they are delayed for security reasons (sometimes it means that, but not always) . She should check with her email provider to see what is up. She may need to white list the agenda@toastmastersclubs.org email address or create a contact for it which effectively does the same thing. See support.toastmastersclubs.org/doc/item/e...embers-receive-email

Our email log info:
Code:
/var/log/maillog-20180513 ====================================================================================================================================================== May 7 16:59:16 toastmastersclubs sendmail[30357]: w47Gx926030354: to=<sunnryze@riseup.net>, ctladdr=<agenda@toastmastersclubs.org> (501/502), delay=00:00:07, xdelay=00:00:07, mailer=esmtp, pri=131024, relay=mx1.riseup.net. [198.252.153.129], dsn=2.0.0, stat=Sent (Ok: queued as 9F2861A0A0F) May 8 12:55:29 toastmastersclubs sendmail[5296]: w48CtSFG005293: to=<sunnryze@riseup.net>, ctladdr=<agenda@toastmastersclubs.org> (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=129515, relay=mx1.riseup.net. [198.252.153.129], dsn=2.0.0, stat=Sent (Ok: queued as 081E91A037D) May 8 17:05:06 toastmastersclubs sendmail[22631]: w48H4xX5022625: to=<sunnryze@riseup.net>, ctladdr=<agenda@toastmastersclubs.org> (501/502), delay=00:00:07, xdelay=00:00:07, mailer=esmtp, pri=129775, relay=mx1.riseup.net. [198.252.153.129], dsn=2.0.0, stat=Sent (Ok: queued as AA3FE1A0594) May 10 14:20:07 toastmastersclubs sendmail[3312]: w4AEJu2C003252: to=<sunnryze@riseup.net>, ctladdr=<server@toastmastersclubs.org> (501/502), delay=00:00:08, xdelay=00:00:08, mailer=esmtp, pri=131818, relay=mx1.riseup.net. [198.252.153.129], dsn=2.0.0, stat=Sent (Ok: queued as C9BFD1A020C) # Matches=4 /var/log/maillog-20180520 ====================================================================================================================================================== May 19 00:34:28 toastmastersclubs sendmail[1746]: w4J0YCGX001619: to=<sunnryze@riseup.net>, ctladdr=<server@toastmastersclubs.org> (501/502), delay=00:00:06, xdelay=00:00:06, mailer=esmtp, pri=125247, relay=mx1.riseup.net. [198.252.153.129], dsn=2.0.0, stat=Sent (Ok: queued as 96E411A071E) May 19 20:55:21 toastmastersclubs sendmail[7718]: w4JKtJ49007715: to=<sunnryze@riseup.net>, ctladdr=<agenda@toastmastersclubs.org> (501/502), delay=00:00:02, xdelay=00:00:02, mailer=esmtp, pri=134686, relay=mx1.riseup.net. [198.252.153.129], dsn=2.0.0, stat=Sent (Ok: queued as A68AE1A0A9C) # Matches=2 /var/log/maillog-20180527 ====================================================================================================================================================== May 21 17:25:18 toastmastersclubs sendmail[26807]: w4LHPBUB026803: to=<sunnryze@riseup.net>, ctladdr=<agenda@toastmastersclubs.org> (501/502), delay=00:00:07, xdelay=00:00:07, mailer=esmtp, pri=133435, relay=mx1.riseup.net. [198.252.153.129], dsn=2.0.0, stat=Sent (Ok: queued as C6E2C1A0D2F) May 22 14:31:50 toastmastersclubs sendmail[31005]: w4MEVm5m031001: to=<sunnryze@riseup.net>, ctladdr=<agenda@toastmastersclubs.org> (501/502), delay=00:00:02, xdelay=00:00:02, mailer=esmtp, pri=133362, relay=mx1.riseup.net. [198.252.153.129], dsn=2.0.0, stat=Sent (Ok: queued as AF01F1A1A5B) # Matches=2 /var/log/maillog-20180603 ====================================================================================================================================================== Jun 1 16:15:01 toastmastersclubs sendmail[20925]: w51GEr4T020922: to=<sunnryze@riseup.net>, ctladdr=<agenda@toastmastersclubs.org> (501/502), delay=00:00:08, xdelay=00:00:08, mailer=esmtp, pri=134941, relay=mx1.riseup.net. [198.252.153.129], dsn=2.0.0, stat=Sent (Ok: queued as BD14B1A101E)
Last edit: 8 years 4 months ago by SteveTheTechie.
The following user(s) said Thank You: LindaMann, Zippmary
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