Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

We are receiving multiple emails

  • jgregor@septa.org
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We are receiving multiple emails

8 years 1 week ago
#72456
Whenever a new member approves his addition to the website or receives a welcome email, we receive a notification email. This is great, but we are receiving each email 3 times. How do I figure out why we are receiving the other 2 copies? Since the new member is copied on the email, I'm assuming they are also receiving 3 copies.

We previously had the email address in the archive box. I removed it but that didn't help. Email screenshot attached.
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Joyce D. Gregor
SEPTA Toastmasters 3349720
septa.toastmastersclubs.org/
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Re: We are receiving multiple emails

8 years 1 week ago
#72458
Your website settings have those email going to the admin email address, does it have forwarders on it?
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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Re: We are receiving multiple emails

8 years 1 week ago
#72460
Not that I'm aware of. I've checked my Outlook Rules and there are none set up for this email address. Our Admin email address is the one receiving the 3 copies.

Joyce
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Re: We are receiving multiple emails

8 years 1 week ago
#72461
We are only sending one copy to Toastmasters@SEPTA.org, there are 3 different emails sent,
1) copy of request to approve (no links)
2) when request approved (Yeah they did it)
3) copy of the welcome
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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Re: We are receiving multiple emails

8 years 1 week ago
#72462
OK, thanks for checking. We are receiving 3 of the "NAME Approved their Addition to SEPTA Toastmasters Club Website" and 3 of the "Welcome to the SEPTA Toastmasters club website". I'll reach out to my IT department and see if they can figure it out.

Thanks,
Joyce
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