Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

New Member Can't Access Website

  • jeaniebob1978
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New Member Can't Access Website

3 years 5 months ago
#90328
New Member (Michelle Carpenter) can't get into the Lansing Yawn Patrol website. She has forgotten her password and isn't getting an email to reset it. mcarpenter@dartbank.com.
 
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  • Brian
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Re: New Member Can't Access Website

3 years 5 months ago
#90331
What is your club number?
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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Re: New Member Can't Access Website

3 years 5 months ago
#90334
Sorry. Club number is 3306 (Yawn Patrol, Lansing MI)
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  • RichardT
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Re: New Member Can't Access Website

3 years 5 months ago
#90341
I see a successful email delivery to her today in the FTH email logs but it's not a password reset email. The member access log in your site shows that she hasn't yet logged into the site. She did accept the opt-in at some point (there's no strikethrough on her name in Membership Management) so she evidently has previously received email from FTH.

Please ask her to run the password re-set process again;

support.toastmastersclubs.org/doc/item/b...n#forgotten-password

She may also need to white list the FTH address. See instructions here;

support.toastmastersclubs.org/doc/item/e...embers-receive-email

 
Richard Taylor
TM Club #7045
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Re: New Member Can't Access Website

3 years 5 months ago
#90344
We get an error 404 message when we try to open those links.
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Re: New Member Can't Access Website

3 years 5 months ago
#90345
Click the links do not copy and paste them
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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