Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

One club member cannot sign in

  • cywang12
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One club member cannot sign in

1 year 6 months ago
#94942
Greeting,

The club number is 5433, Greater Issaquah Toastmasters club. One club member is not able to sign in. She entered her name, and also tried email address, but nothing resolved. Please help us to trouble shoot this issue.

Let me know what info/data you need for investigation. Thanks,

Chun-Yen
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  • Pam
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Re: One club member cannot sign in

1 year 6 months ago
#94945
What is the member's first name.  All member email addresses on your site are good
Marievec has not yet opted in - she won't be able to access the site until she responds to the opt-in email. 
Am officer with access to the Membership Management module can resend the opt-in email, although it seems it was only recently sent.
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Re: One club member cannot sign in

1 year 6 months ago
#94947
Thanks,

The member is Mengwei Zhao. Her email address is vrvrrose@gmail.com.

Chun-Yen
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Re: One club member cannot sign in

1 year 6 months ago
#94950
I was able to log in as Mengwei, she finally opted-in
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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