Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

renew a HTTPS certificate for your custom domain

  • suttonjames
  • suttonjames's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 3
  • Thanks: 0

renew a HTTPS certificate for your custom domain

1 year 5 months ago
#95128
We have received the following warning when we open up the administrator view of our clubs site:"The FreeToastHost server was unable to create / renew a HTTPS certificate for your custom domain:*** This means that you may not be able to access your website using https:// with your custom domain name after any existing certificates expire.Possible causes may include:a. Your custom domain's DNS records are set up incorrectly on your registrar's website.b. You are using domain forwarding--it is *not* supported.c. Your custom domain has expired. (If so, you must address this with your registrar.)d. The custom domain listed in the admin console is no longer being used.e. The FTH server was temporarily unable to connect with the free LetsEncrypt! service to create the certificate.(If so, this could be resolved automatically in a week.)*** Note that the system may remove your custom domain from the database to prevent further invalid attempts at cert renewals."We have tried all of the recommended actions (Go-Daddy; Who Is; DNS Stuff)  and frankly don't find any obvious problems. However, I don't know what to do next.Jim Sutton  206-780-1621Toastmasters Club 1154Poulsbo, Washingtonhttps://www.littlenorway-tm.com/
The topic has been locked.
  • Pam
  • Pam's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 4467
  • Thanks: 1094

Re: renew a HTTPS certificate for your custom domain

1 year 5 months ago
#95131
Please check the documentation here:   support.toastmastersclubs.org/doc/item/dns-settings-overview
Refer to the table of required records - you're missing the two 'A' records (WWW and mail), and you should get rid of the MX 0 record
 
FreeToastHost Ambassador
VPE & Webmaster HOT Toastmasters 2026-2027 hot.toastmastersclubs.org/
VPE & Webmaster Redlands Toastmasters 2026-2027 redlands.toastmastersclubs.org/
The topic has been locked.
Moderators: Brian, Heni, Pam, RichardT, NotLiable, NSB, jgavin, Lcala305, peterb323, DebbieT
Time to create page: 0.343 seconds

Latest Forum Posts